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PenFed is hiring a (Hybrid) Business Controls Testing Analyst II at our San Antonio, Texas service center.  The incumbent of this role will be responsible for executing software testing for PenFed’s programs and/or systems that support product performance and business operations. Plans, creates and executes tests for release cycles. Reports defect during the testing, troubleshooting and analysis cycle that will result in quality testing. Works in a collaboration with internal and external partners to delivery timely feedback and ensure quality product and systems’ performance. May perform regression testing and/or compliance review testing of processes affected by system enhancements and program releases. Ensures all activities are performed in compliance with applicable laws, regulations, policies and procedures.

PenFed is hiring a (Remote) Senior Analyst, Asset/Liability Management and Valuation associated with our Tysons, Virginia location. The primary purpose of this job is to perform effective interest rate management for the credit union’s balance sheet. The role will support building out the ALM framework – measuring, monitoring, and mitigating ALM interest rate risk. This position will be responsible for modeling using the QRM platform - from data analysis, risk assessment and scenario analysis, through reporting and documentation. The individual contributor is expected to coordinate with internal partners, produce robust quantitative analysis and support the continual improvements of the ALM framework.

**This role can be located anywhere in the United States**
The anticipated starting salary range for this role is $81,723 - $129,880
This position is eligible for the organization’s annual Balanced Scorecard bonus subject to board discretion and approval.
This position is also eligible for the opportunity for an annual Pay for Performance bonus.

PenFed is hiring a Financial Center Manager to work onsite at our DC VA Medical Center branch located in Washington, DC. The primary purpose of this job is to manage a Financial Center team of less than ten (10) full time employees or manage a single Financial Center. The incumbent will be responsible for creating a team environment and driving a member-centric culture to make members’ financial lives better. This position will develop are financial center team(s) to provide an exceptional member experience, understand the needs of our members, and ensure members are introduced to and provided with the most appropriate solution to improve their financial lives. In addition, the incumbent will be responsible for the day-to-day performance and overall management of the Financial Center. 

PenFed is hiring a Financial Center Manager to work onsite at our Ponce, Puerto Rico branch.  The Financial Center Manager manages over ten (10) full time employees or manage multiple Financial Centers.  The incumbent will be responsible for creating a team environment and driving a member-centric culture to make members’ financial lives better. This position will provide an exceptional member experience, understand the needs of our members, and ensure members are introduced to and provided with the most appropriate solution to improve their financial lives. The Financial Center Manager is responsible for the day-to-day performance and overall management of the Financial Center.

PenFed is hiring a Customer Service Representative to work onsite at our Omaha, Nebraska or Papillion, Nebraska service center. The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance.  This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the member’s financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily.  The incumbent must successfully complete the member service training program including on-the-job training and call monitoring.  

Starting rates will range from $19.00 and $22.00 per hour, depending on education and relevant work experience. The expected start date for this position is March 23, 2026.

Shift being offered is Monday - Friday, 8:00 am - 4:30 pm.

PenFed is hiring a (Hybrid) Business Loan Portfolio Analyst at our Penn Station, New York service center.  The primary purpose of this position is to provide analysis on the Business Loan Portfolio in accordance with Federal regulations and PenFed Board of Director Policies, procedures, and standards. The incumbent will be responsible for developing reporting, documentation, and written/verbal analysis with the intent of mitigating risk and maximizing value of the portfolio.

PenFed is hiring an Assistant Manager, Financial Center to work onsite at our Cibolo, Texas branch. The primary purpose of this job is to support the leadership management of the Financial Center Manager. The incumbent will provide teammate oversight through both coaching and the development of teammates. In addition, this position will provide co-leadership in achieving the Financial Center goals around sales productivity, member experience, and operational soundness. 

PenFed is hiring a Financial Center Manager to work onsite at our Cibolo, Texas branch. The primary purpose of this job is to manage a Financial Center team of less than ten (10) full time employees or manage a single Financial Center. The incumbent will be responsible for creating a team environment and driving a member-centric culture to make members’ financial lives better. This position will develop are financial center team(s) to provide an exceptional member experience, understand the needs of our members, and ensure members are introduced to and provided with the most appropriate solution to improve their financial lives. In addition, the incumbent will be responsible for the day-to-day performance and overall management of the Financial Center.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator II to work onsite at our Henrico County office located in Richmond, Virginia. The primary purpose of this job is to provide operational, recruitment and administrative support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty.

PenFed is hiring a Customer Service Representative to work onsite at our San Antonio, Texas service center. The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance.  This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the member’s financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily.  The incumbent must successfully complete the member service training program including on-the-job training and call monitoring.  

Starting rates will range from $19.00 and $22.00 per hour, depending on education and relevant work experience. The expected start date for this position is March 09, 2026.

Monday-Friday 10:30am-7:00pm with one Saturday a month

PenFed is hiring a (Hybrid) Senior Manager, Aftermarket Product Sales at our Tysons, Virginia; Omaha, Nebraska; San Antonio, Texas; Irving, Texas; or Eugene, Oregon location. The Sr Manager of Ancillary Product Strategy & Performance is responsible for developing and executing the strategic roadmap for PenFed’s ancillary product portfolio across all Consumer Lending channels, including Auto and Unsecured Lending. This role ensures that member protection and value-added products, such as GAP, Vehicle Protection Plans, Credit Protection, and similar offerings deliver strong financial performance, regulatory compliance, and exceptional member value.

PenFed is hiring a (Hybrid) Fraud Specialist at our Alexandria, Virginia service center.  The primary responsibility of a Fraud Specialist will be to complete all the necessary forms and paperwork involving fraud claims/notifications and work fraud alerts requiring research.  Duties also include receiving incoming calls from members, fraud victims and internal PenFed employees, and taking action to resolve issues and requests for assistance.

PenFed is hiring a (Remote) Sr Manager, OneStream associated with our Tysons, Virginia location.  The primary purpose of this job is to be responsible for implementing, managing, and optimizing the Company’s EPM (Enterprise Performance Management) system (OneStream). It will have a blend of both functional and technical knowledge of the CPM solution and be primarily responsible for overseeing full post-implementation administration of the application. The individual in this role must be an organized, effective communicator who can build strong relationships, and will collaborate with business partners to understand their needs and offer insight, identifying opportunities and delivering effective solutions. Specific responsibilities are outlined below.

PenFed is hiring a (Hybrid) Sr. Expense Analyst-FP&A at our Tysons., Virginia location.  The Sr. Expense Analyst to act as an advisor to management across PenFed, providing guidance and influence to align departmental spending with PenFed’s strategic goals. In this role, you will partner with management to provide high-impact analysis that translates expense trends into executive-level narratives that drive bottom-line improvements, enhancing the value we provide our members. In addition, the Sr Expense Analyst will focus on scalability by leveraging automation tools to streamline recurring reporting, allowing more time for deep-dive analysis. The Sr Expense Analyst is self-starter who is not only analytically strong but a confident communicator capable of transforming complex data into actionable business insights for senior leadership. 

PenFed is hiring a (Hybrid) Commercial Real Estate Sr. System Administrator at our Irving, Texas service center. The primary purpose of this job is to perform configurations, maintenance, and implement specific tasks on applications supporting PenFed Commercial Real Estate (CRE) applications. Responsibilities include, but are not limited to, systems analysis, solution design, standards-based implementation, systems/data integration support, system configuration, and technical support.

As a Senior CRE System Administrator this role requires ability to interact with business and other IT stakeholders, assess vendor/application capabilities, recommend efficient solutions, be responsible for delivery, and release management.  This position requires in-depth knowledge of Jack Henry eco system of products (including but not limited to LoanVantage, Synergy, Cognos, and Silverlake), knowledge of ARGUS, Costar, CRE origination workflows, and the job functions of all operational roles that participate in that workflow. Knowledge of RealInsight is a plus but not required. Additional functions of role include oversight of data integrity reporting, management of initiatives to improve CRE Technology landscape, participation in projects to provide support from a system functionality and efficiency perspective, and general system support and analysis.

PenFed is hiring a (Hybrid) Director, Operations Change Delivery at our Eugene, Oregon; Omaha, Nebraska; San Antonio, Texas or Tysons, Virginia location.  The Director Operations Change Delivery is responsible for the successful execution of a diverse change portfolio of programs and projects supporting organizational strategies at a group operations level. Build and lead the critical relationships with project executives across the organization and directly lead all aspects of work produced and delivered by their project teams. Provide regular, significant feedback on the performance of resource/staff assignments on their projects and programs.

PenFed is hiring a Retail Banker to work onsite at our Harker Heights, Texas branch. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a Retail Banker to work onsite at our Cibolo, Texas branch. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a Retail Banker to work onsite at our AAFES branch located in Dallas, Texas.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.

PenFed is hiring a Retail Banker to work onsite at our King Farm branch located in Rockville, Maryland.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a (Hybrid) Home Lending Processor I at our Phoenix, Arizona location. The primary purpose of this job is to provide detailed guidance and advice in order to fulfill all loan qualification requirements in a compliant manner while ensuring exceptional member service by on going communication to members and business partners. The incumbent is responsible for evaluating and validating all information provided on the residential loan application and communicating to members any additional requirements.  This position will serve as the members’ and real estate agents’ primary point of contact throughout the real estate transation.

Start Date: March 16th, 2026

PenFed is hiring a Retail Banker to work onsite at our DOE Independence branch located in Washington, DC. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a Teller to work onsite at our Cibolo, Texas branch.  The primary purpose of this job is to assist with members service needs in form of selling of products, completing teller transactions, accurate balancing and performing additional operational duties.  This position can also assist in the training of other branch employees.  This position will play a vital role in delivering Best in Class Member Experience.  The incumbent will work directly with the Branch Service Representative (BSR) sales team utilizing sales techniques to uncover member needs while creating a positive member experience.

PenFed is hiring a (Hybrid) Sr Director Pricing & Product Analytics at our Tysons, Virginia; Dallas, Texas or San Antonio, Texas location. PenFed is seeking a Senior Director of Pricing & Product Analytics to drive pricing strategy, product performance insights, and portfolio optimization across the Auto Lending and Unsecured Lending businesses (including Personal Loans, Student Loans, and Overdraft Lines of Credit). The incumbent will be responsible for leading pricing and product analytics, developing data-driven recommendations, and providing executive-ready insights that influence business strategy. The role requires deep expertise in consumer lending economics, pricing optimization tools, and analytical storytelling to support sustainable growth, risk-adjusted returns, and competitive positioning. The ideal candidate has proven experience partnering with Product, Risk, Decision Science, and Finance teams, while leading a small team of analysts in delivering high-quality insights and reporting.

PenFed is hiring a (Hybrid) Hogan Engineer II at our Tysons, Virginia location. The primary purpose of this role is to participate in technical analysis, design, and implementation of Hogan application enhancements and production fixes in a core banking environment.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Managing Broker to work onsite at our East Wichita, Kansas office. The primary purpose of this job is to ensure continual branch growth through the implementation of unique marketing and business development strategies as well as build the foundation for strong business relationships through the recruitment, training and oversight of independent contractor real estate agents. This position will oversee the continued success of the branch by ensuring compliance with local, state & national rules/regulations, as well as open communication with a team of Compliance Specialists.

PenFed is hiring a (Hybrid) Home Lending Processor I at our San Antonio, Texas service center. The primary purpose of this job is to provide detailed guidance and advice in order to fulfill all loan qualification requirements in a compliant manner while ensuring exceptional member service by on going communication to members and business partners. The incumbent is responsible for evaluating and validating all information provided on the residential loan application and communicating to members any additional requirements.  This position will serve as the members’ and real estate agents’ primary point of contact throughout the real estate transation.

PenFed is hiring a Teller to work onsite at our Harker Heights, Texas branch.  The primary purpose of this job is to assist with members service needs in form of selling of products, completing teller transactions, accurate balancing and performing additional operational duties.  This position can also assist in the training of other branch employees.  This position will play a vital role in delivering Best in Class Member Experience.  The incumbent will work directly with the Branch Service Representative (BSR) sales team utilizing sales techniques to uncover member needs while creating a positive member experience.

PenFed is hiring a (Hybrid) Engineer III, IT Applications at our Papillion, Omaha or Tysons, Virginia location.  The primary purpose of this role is to lead technical analysis, design, and implementation of Hogan application enhancements and production fixes in a mission-critical core banking environment.

PenFed is hiring a (Hybrid) Senior Auditor - Consumer, Mortgage & Commercial at our Tysons, Virginia location.  The Senior Auditor - Consumer, Mortgage & Commercial is responsible for the planning, coordination, and execution of assigned internal audits. This position works closely with senior management to identify and evaluate key business risks and recommend actions to mitigate risks while improving and maturing processes. The Senior Auditor acts as a subject matter expert, builds relationships with business department leaders, and collaborates with Internal Audit staff.  This position may lead a team on less complex audits, complete audits independently or work within a team of Auditors on more complex audits.

PenFed is hiring a VP, Corporate Strategy to work onsite at our Tysons, Virginia location.  The Vice President, Corporate Strategy is responsible for shaping and driving the credit union’s enterprise-wide strategic agenda to ensure sustainable growth, strong risk-adjusted performance, and long-term member value. Reporting to the Chief Financial Officer, the VP will lead strategic planning processes, conduct deep-dive market analyses, partner with Corporate Development to evaluate M&A and partnership opportunities, and provide thought leadership on emerging trends impacting the financial services industry. This role combines rigorous analytical capabilities with business acumen to identify growth opportunities, evaluate competitive positioning, and drive strategic decision-making across the organization. It requires a strategic thinker who can translate complex market dynamics into actionable recommendations that advance our mission while maintaining our competitive edge in an evolving landscape.

PenFed is hiring a (Hybrid) Governance Risk Compliance Sr. Analyst at our Tysons, Virginia; Irving, Texas or San Antonio, Texas location. The Senior Analyst, GRC Program & Systems Enablement is accountable for supporting PenFed’s enterprise Governance, Risk, and Compliance (GRC) program through effective execution of the Archer GRC platform. This role works closely with GRC leadership, compliance, internal audit, enterprise risk, business control owners, and technology teams to execute for a consistent, well-governed GRC program.

The role is primarily focused on GRC program analysis, system enablement, and initiative execution. While the analyst may perform limited Archer administration or configuration when needed, the primary emphasis is on leading requirement definition identification, solution design, and coordination with internal and external Archer developers. Accountability and oversight of Enterprise Issues Management governance is included as a supporting component of the broader GRC program.

PenFed is hiring a (Hybrid) Sr. Marketing Analyst at our Tysons, Virginia location. The primary purpose of this position is to evaluate and report on marketing initiatives and campaign performance to help drive brand and product growth. The role will involve working closely with the marketing & brand management team, product teams, and data teams to deliver insights to help budget and drive marketing efficiencies across products and channels.

PenFed is hiring a Retail Banker to work onsite at our Honolulu, Hawaii branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a Retail Banker to work onsite at our Fort Shafter, Hawaii branch. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a (Hybrid) Sr. Analyst Quantitative Analytics, Enterprise Risk Advanced Analytics at our Tysons, Virginia location.  The primary purpose of this job is to analyze data from corporate data warehouses to feed into new Market Risk systems; engage with data transformation team and perform data quality review and incorporate data updates. This position will also support the Market Risk governance function and the new PolyPaths system implementation as well as leading communications with IT and Enterprise Data teams.  The secondary purpose of this job is to analyze data and create quantitative techniques to automate and enhance new Market Risk systems and models.  Market Risk Management is building out the PolyPaths enterprise risk system for benchmarking and challenger models so enhancement of interest-rate modelling and prepayment analytics will be essential.

PenFed is hiring a (Hybrid) Sr Analyst, Consumer Lending Policy & Risk Analytics at our Tysons, Virgina location. The scope of this job is to lead credit analysis and drive sustainable growth through data-driven decision-making in consumer credit policy. You have a direct influence on PenFed’s credit product experience for millions of PenFed members and positively impact on PenFed’s financial performance.

PenFed is hiring a (Hybrid) Manager, Portfolio Analytics Deposits at our Tysons, Virginia location.  As a Portfolio Analytics Manager- Deposits in the deposits team, you will apply your strategic and analytical skills to help achieving PenFed’s strategic objectives. The role will be responsible for leading analytical strategy, customer insights, and portfolio performance management across all consumer deposit products. The role will focus on analyzing consumer deposits behavior, forecasting deposit balances, and growth optimization in line with enterprise objectives. This role will partner with Product, Finance, Pricing, Marketing, Digital, and Data teams, among other stakeholders to ensure the consumer deposit portfolio meets growth, and retention objectives while delivering strong member value. The Manager will partner with various stakeholders to develop and test strategies to optimize Deposits product that will ultimately impact the bottom line. 

PenFed is hiring a Retail Banker to work onsite at our Tysons, Virginia branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a (Hybrid) Marketing Specialist at our Southlake, Texas; Santa Rosa Beach, Florida; Eisenhower, Virgina or East Wichita, Kansas office.  The primary purpose of this job is to be a multi-disciplinary marketer, moving fluidly between design, strategy, and execution to support our company and our customers (Real Estate Agents). The incumbent should be able to design "scroll-stopping" digital content or crafting a social media campaign with an influencer mindset; and editing short-form video content, exploring AI tools for innovation, or curating high-impact communications for our internal network.

The incumbent should have an impeccable eye for visual design and a strong command of social media. Beyond these core skills, the incumbent will possess a passion or aptitude for our key growth areas: video storytelling (creating engaging short-form content), web content strategy (managing our intranet and blog resources), or digital communications (crafting newsletters and email campaigns). We will leverage their unique strengths to help drive our collective success. This role will strengthen our brand reputation through high-caliber visuals, engaging content, and strategic insights.

PenFed is hiring a (Hybrid) Program Manager, Data Center Migration at our Tysons, Virginia location.  The primary purpose of the Program Manager, Data Center Migration, is to lead complex data center migration projects. In this critical role, the incumbent will oversee the planning, execution, and successful delivery of large-scale data center migration initiatives, ensuring minimal disruption to business operations and alignment with organizational goals.

PenFed is hiring a (Hybrid) Sr. Financial Forecasting Analyst at our Tysons, Virginia location. The Senior Financial Forecasting analyst will be a key contributor within Corporate FP&A, supporting enterprise-wide balance sheet and income forecasting. This role will have primary responsibility for QRM model inputs and outputs, and OneStream forecasting and reporting processes, partnering closely with Treasury, Line of Business FP&A, Risk and Accounting to ensure accurate, timely and insightful financial analysis. 

The position requires strong analytical skills, a solid understanding of banking and credit union financials and products, and the ability to translate complex model results into clear business insights.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator to work onsite at our East Wichita, Kansas location. The primary purpose of this job is to support our Real Estate Sales office. This position will provide operational, and administrative support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty.

PenFed is hiring a (Hybrid) Sr. Accountant Shared Services at our Tysons, Virginia location.  The primary purpose of this job is to apply comprehensive knowledge of accounting principles, concepts, practices, and standards in performing complex duties related to preparing and analyzing financial information to record transactions, prepare reports, and review and verify accuracy. This position will also work with consultants, auditors, and others to analyze and provide information on operational, reporting, or system impact related to policy changes and new products; contribute to special projects; and may train staff.

PenFed is hiring a (Hybrid) Sr. Analyst, Treasury at our Tysons, Virginia location. The Senior Analyst, Treasury role will provide a unique opportunity to help set direction on interest rate risk management matters including trade strategy development and execution, counterparty risk management, model risk management, and management reporting. The incumbent in this high-profile role will work closely to assist the Director in all aspects of managing PenFed’s multi-billion dollar interest rate derivatives hedging portfolio.

This role is a key part of the Treasury team and will focus on daily monitoring, management and trade execution of PenFed’s derivatives risk management hedging portfolio. The Treasury Group’s overall responsibility is to manage the funding, liquidity, derivatives, investments, and interest rate risk for the entire organization. The team partners across other areas within finance, multiple lines of business and various functional areas to develop funding & liquidity strategies and manage interest rate risk through normal and stressed market environments.

Please provide a cover letter along with resume submission.

PenFed is hiring a Retail Banker to work onsite at our AAFES branch located in West Point, New York.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a (Hybrid) Regional Manager, Growth & Development in the Northern Virginia area.  The Regional Manager, Growth & Development, plays a key role in supporting the Regional Vice President with recruiting, retention, coaching, and training initiatives across the region. This position focuses on driving agent growth, production, and engagement through consistent communication, skill development, and fostering a company culture of high-touch support. Though the role is not a supervisory position over any specific office or personnel, it will collaborate with local leadership, trainers, and agents to execute a coordinated growth and development strategy.

PenFed Credit Union (PenFed), is hiring a (Hybrid) Real Estate Sales Specialist in our Northern Virginia office locations. The primary purpose of this job is to strongly support the Branch Manager and regional leadership in the growth of defined offices. This role is responsible for selling Berkshire Hathaway HomeServices PenFed Realty’s value proposition, coaching agents on increased production, and implementing an office culture where agents thrive and want to grow their careers. The Sales Support Specialist plays a critical role in achieving the business goals of Berkshire Hathaway HomeServices PenFed Realty’s local brokerage offices.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Branch Manager to work onsite at our Alexandria, Virginia; Fairfax, Virginia or Tysons, Virginia office. The purpose of this job is to ensure continual branch growth through the implementation of unique marketing and business development strategies as well as build the foundation for strong business relationships through the recruitment, training and oversight of independent contractor real estate agents and staff.  This position will oversee the continued success of the branch by ensuring compliance with regulations, management of branch office real estate transactions & escrow responsibilities.

PenFed is hiring a Technical Product Manager to work onsite at our Tysons, Virginia location. PenFed is seeking a Technical Product Manager (TPM) to help shape the future of our Digital Banking experience. This individual will combine business acumen, technical depth, and analytical strength to drive product outcomes that create measurable value for our members and the credit union.  The TPM will serve as a bridge between business, product, finance, and engineering — ensuring that every initiative is grounded in data, aligned to strategic priorities, and executed with financial and technical excellence. This is an opportunity for an ambitious, tech-savvy leader to grow the business of Digital Banking.

PenFed is hiring a Manager, Loan Support & Servicing to work onsite at our Omaha, Nebraska service center. PenFed is seeking a highly experienced Manager of Loan Servicing to lead and optimize our loan servicing operations. This role is responsible for overseeing the end-to-end loan servicing process, ensuring compliance with regulatory requirements, enhancing operational efficiency, and driving a high level of customer satisfaction. The ideal candidate has strong leadership skills, deep knowledge of loan servicing practices and credit bureau reporting and disputes practices, and the ability to implement process improvements in a fast-paced environment.

PenFed is hiring a Collections & Servicing Platform Administrator to work onsite at our San Antonio, Texas; Omaha, Nebraska or Tysons, Virginia location. The System Administrator will oversee and maintain the department’s software systems crucial to operations. This role involves ensuring the stability, integrity, and efficiency of software applications and platforms across various environments. The role will have a strong collections and/or consumer loan servicing background, a thorough understanding of the software system and will work closely with Information Technology, Business Analysts, and Product team members to test, configure, monitor, and troubleshoot.

PenFed is hiring an SVP, Chief Marketing Officer to work onsite at our Tysons, Virginia location. The primary responsibility of this role is to drive PenFed’s growth by leading an integrated, data-driven, and digitally enabled marketing organization.

SVP, Chief Marketing Officer will oversee brand strategy, public relations, digital marketing, social media, analytics, personalization, and omni-channel member acquisition and engagement across all Deposits, Lending, Mortgage, Cards, and Wealth products. This position is responsible for developing and executing strategies that will enhance the overall image and reputation of PenFed; and clearly articulating those strategies to all stakeholders including leadership, employees, the media, industry influencers, members, community leaders, and the public.

The SVP, Chief Marketing Officer, will ensure that PenFed.org, the brand’s digital front door, delivers seamless, personalized, and measurable experiences for members and prospects. The role blends strategic leadership, creativity, and technological fluency, leveraging AI, automation, and analytics to optimize performance, reduce acquisition costs, and enhance member lifetime value.

PenFed is hiring a (Hybrid) Sr Data Scientist - NPV Modeling at our Tysons, Virginia location. The primary purpose of this job will be to develop, maintain, and enhance Auto or Personal Loan Net Present Value (NPV) calculator using predictive models and analytics solutions that enhance our understanding of lifetime value.  This role will also support the official, first-line loss forecast for Auto portfolio. This role will work closely with both the consumer credit policy team and the credit risk management teams which will use the models to support credit decisioning, pricing, engagement and other business strategies for millions of PenFed members, positively impacting PenFed's financial performance.

PenFed is hiring a (Hybrid) Sr Manager, Decision Management at our Tysons, Virginia location.  The primary purpose of this job is to manage both an internal team and external resources managing PenFed’s Decision Management rules, architecture and design, with a focus on speed of change, and reusability, reliability and transparency of rules and design. This is a highly technical role, and the incumbent will demonstrate expert level rules development and a high competence in design development. This position will collaborate closely with the Consumer Banking Technology Office, Enterprise Data, and Lending Policy and Analytics in managing development and maintenance of Consumer Banking rules in alignment with the credit policy, collections policy and other areas of decisioning, oversee credit data inputs from vendors, and support the decisioning environment.

PenFed is hiring a (Hybrid) Sr Manager, Domain Architect & Process Orchestration at our Tysons, Virginia location.  The primary purpose of this job is to manage both internal and external resources managing PenFed’s Process Intelligence and Orchestration in the decision management space, architecture and design, with a focus on speed of change, and reusability, reliability and transparency in workflow, process, data consumption and management of 3rd party data providers. This is a highly technical role, and the incumbent will demonstrate expert level process orchestration with appropriate intelligent feedback loops to product owners and a high competence in design development. This position will collaborate closely with the Consumer Banking Technology Office, Enterprise Data, and Lending Policy and Analytics in managing development and maintenance of Consumer Banking objectives in alignment with the credit policy, collections policy and other areas of decisioning, oversee credit data inputs from vendors, and support the decisioning environment.

PenFed is hiring a (Hybrid) Associate Corporate Events at our Tysons, Virginia location. The primary objective of this role is to provide comprehensive strategic planning, scheduling, logistics, and administrative functions related to corporate events. Responsibilities include assisting with the planning and execution of all corporate events, evaluating and selecting vendors, and serving as a direct liaison with external business partners to coordinate event logistics. The position also encompasses oversight of accounting and expense management, facilitation of interactions with Executive Leadership and the Board of Directors, and delivery of high-level administrative support for the President’s Events Team.

PenFed is hiring a Retail Banker to work onsite at our Davis Road Branch located in Augusta, Georgia. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a (Hybrid) Director, Enterprise Data Governance to lead second line of defense data governance and oversight activities at our Tysons, Virginia location.  This leader will report to the AVP of Enterprise Risk Management, responsible for enhancing and monitoring enterprise data governance policies and standards, ensuring data risk is effectively managed across the firm and collaborating closely with the Chief Data & Analytics Office and business units to improve PenFed’s data maturity. This individual will play a key role in performing independent review of first line risk and control assessment of PenFed’s data management activities. The position will support the Enterprise Risk Management Committee proceedings and create reports and recommendations for PenFed Board of Directors’ consumption, as well as all regulatory requests.