Technical Product Manager
Job Overview
PenFed is hiring a Technical Product Manager to work onsite at our Tysons, Virginia location. PenFed is seeking a Technical Product Manager (TPM) to help shape the future of our Digital Banking experience. This individual will combine business acumen, technical depth, and analytical strength to drive product outcomes that create measurable value for our members and the credit union. The TPM will serve as a bridge between business, product, finance, and engineering — ensuring that every initiative is grounded in data, aligned to strategic priorities, and executed with financial and technical excellence. This is an opportunity for an ambitious, tech-savvy leader to grow the business of Digital Banking.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
- Business & Product Strategy
- Deeply understand the business of Digital Banking — from member needs to operational processes to revenue and engagement levers.
- Translate business objectives into a clear product roadmap and measurable outcomes.
- Partner with business and technology leadership to prioritize initiatives that drive member value and growth.
- Technical Expertise
- Work closely with engineering and architecture teams to translate product vision into scalable, performant digital solutions.
- Understand system dependencies, integration patterns, and constraints across Salesforce, core banking, and digital experience layers.
- Evaluate technical trade-offs and ensure alignment with long-term platform strategy.
- Analytics & Insight
- Define, track, and analyze KPIs for digital adoption, engagement, and performance.
- Partner with Data and Analytics teams to establish dashboards and reporting that inform decision-making.
- Use data to articulate the “why” behind product outcomes and continuously drive improvement.
- Financial Management
- Lead CapEx and OpEx planning and management for Digital Banking initiatives in partnership with Finance, IT, and Consumer Bank leadership.
- Track spend, forecast investment needs, and ensure alignment between financials and strategic priorities.
- Provide clear reporting on financial performance, ROI, and project value realization.
- Quarterly Planning & Cross-Functional Leadership
- Organize and lead quarterly planning sessions across Consumer Banking and IT.
- Align stakeholders around shared priorities, resourcing, and sequencing.
- Foster a culture of transparency, accountability, and results.
Qualifications
Equivalent combination of education and experience is considered.
- Bachelor’s degree in Business, Computer Science, Engineering, or related field; MBA or advanced degree preferred.
- 8+ years of experience in Product Management or Technical Product Management; experience in Digital Banking or FinTech strongly preferred.
- Minimum 3 years’ experience in supervisory role.
- Strong understanding of digital channels (mobile and online banking), APIs, cloud platforms, and core systems integration.
- Proven experience managing CapEx/OpEx budgets, forecasting, and tracking product financial performance.
- Advanced Excel and data analysis skills (financial modeling, forecasting, scenario planning).
Strong analytical mindset; ability to use data to drive decisions and measure outcomes.
Excellent communication skills — able to engage executives, engineers, and business stakeholders alike.
Demonstrated leadership presence: confident, curious, and collaborative.
Experience with Salesforce platforms is a plus.
Supervisory Responsibility
This position will supervise employees.
Licenses and Certifications
No additional licenses or certifications required.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*
Travel
Ability to travel to various worksites and be on-call may be required.
Benefits
At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You’ll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.
About Us
Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.9 million members and over $31 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.
Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country.
With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.
