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PenFed is hiring a Retail Banker to work onsite at our Fort Shafter, Hawaii Financial Center.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.

PenFed is hiring a (Hybrid) Engineer II, IT Service Delivery at our Tysons, Virginia location.  The primary purpose of this position is to design, build, secure, deploy, and support enterprise Salesforce solutions with a strong emphasis on Agentforce, AI-enabled service experiences, automation, integration, and operational reliability. The role serves as a senior technical contributor for PenFed Salesforce applications, and ITSM capabilities, Agentforce digital assistants, and agentic workflows that improve employee and member service outcomes. 

The Engineer II applies deep Salesforce engineering expertise across Apex, Lightning Web Components, Flow, Service Cloud, Experience Cloud, Financial Services Cloud, integrations, data, and CI/CD, while also leading the design and governance of AI agents, prompt and action frameworks, knowledge grounding, observability, testing, and compliance controls. This position partners with business, architecture, InfoSec, compliance, operations, and vendor teams to deliver secure, auditable, production-ready solutions. 

PenFed is hiring a (Hybrid) Senior Manager, PenFed Home Strategy at our San Antonio, Texas or Phoenix, Arizona location.  The primary purpose of this position is to own, build, monitor, and continuously evolve PenFed Home’s mortgage digital storefront and web page experience across penfed.org. This role will serve as the business product owner for mortgage web pages supporting purchase, refinance, home equity, home buying, tools/resources, and campaign landing experiences. By combining the financial strength of PenFed Credit Union with the real estate expertise of PenFed Realty, we are reimagining the home buying experience to deliver unique, member-focused advantages grounded in our credit union values. The Sr. Manager will translate mortgage business goals, member needs, sales feedback, marketing priorities, analytics insights, and compliance requirements into clear page strategies, content requirements, component needs, launch plans, and optimization roadmaps. This individual will work with Sales, Marketing, Product, IT, Data & Analytics, Legal, Compliance, PenFed Realty, and external agencies to deliver high-quality digital experiences from concept through launch and ongoing performance improvement.  The ideal candidate is a strategic builder and cross-functional leader who thrives at the intersection of innovation, collaboration, and execution.

PenFed is hiring a (Hybrid) Risk Analyst, Enterprise Risk Management & Internal Controls at our Tysons, Virginia location.  The primary purpose of this job is to support PenFed’s Enterprise Risk Management (ERM) function in supporting the maintenance and execution of the ERM framework.

PenFed is hiring a (Hybrid) VP, Intelligent Banking Platform at our Tysons, Virginia location. The primary purpose of this position is to own the architecture, engineering, and continuous delivery of PenFed’s first-party member digital banking platform, serving approximately three million members across web and native mobile.

The credit union builds and operates its own member experience and orchestration layers rather than relying solely on a packaged digital banking front end. The platform is supported by enterprise CRM, data, AI, analytics, and integration capabilities, and connects to the credit union's core banking and product systems of record. This role is accountable for the member-facing platform layers and their integrations; operational ownership of the underlying systems of record resides with designated enterprise technology and business owners, and the credit union retains institutional responsibility for the oversight of all third-party and vendor-provided services.

This role owns the platform and architecture behind a member experience aims to be predictive, insightful, and anticipatory — conversational and agent-enabled where those modalities genuinely serve the member, and deliberately not where they do not. The incumbent is accountable for the capability model, information model, and integration contracts that govern how that platform evolves, and for the engineering organization that builds and operates it, working in alignment with enterprise technology, security, data, risk, and compliance standards.