We’re building the future of banking. With you.

PenFed is hiring a (Hybrid) Campaign Manager, Auto & Personal Loans at our Tysons, Virginia location.  The primary purpose of the Campaign Manager will be to drive strategy, development and execution of marketing initiatives to support product verticals and the overall PenFed brand. The Campaign Manager will be responsible for delivering against a range of KPIs to drive awareness, consideration, and volume. In addition, they help drive the creativity, innovation and efficiency of marketing initiatives to ensure business goals are achieved. They will often lead cross-functional teams to ensure marketing initiatives align with PenFed brand and meet the business objectives.

PenFed is hiring a (Hybrid) EFT Specialist I at our Omaha, Nebraska Service Center.  The primary purpose of this job is to process members’ outgoing and incoming domestic and international wires and ACH transactions according to NACHA rules, Fed Regulations and PenFed established policies and procedures.  An EFT Specialist will deliver high quality service to internal and external members.

PenFed is hiring a (Hybrid) Senior Manager, Consumer Banking Payment Operations at our Omaha, Nebraska Service Center.  The primary purpose of this role is to manage a team of payment operations specialists, with a keen focus on operational efficiencies and continual process improvements while maintaining a high degree of daily business controls and compliance oversight. This position will lead ongoing efforts in evaluating workflows, strengthening controls, identifying opportunities for standardization, improvement and automation, and partnering with internal stakeholders and third-party vendors to strengthen service delivery, reduce operational risk and managing to strict SLAs, The role also ensures daily electronic files, remittance items, exceptions, returned items, and branch summary reconciliations are processed accurately, timely, and in accordance with PenFed policies & procedures and applicable Regulations.

PenFed is hiring a Senior Manager, Branch Operations to work onsite at our Kingstowne, Virginia Financial Center. The primary purpose of this position is to plan, implement, and oversee the execution of the financial center strategy across a cluster of financial centers in the designated market.  Key responsibilities include selecting, developing, motivating, and inspiring leaders and teammates (build/nurture the team); achieving sales, service, expense, and achieving profitability (grow the business); prioritizing Member support, satisfaction, and retention (take care of our Members); and establishing a culture of teamwork, camaraderie, and family (promote engagement & satisfaction).

This includes working closely with individual financial center managers and assistant managers to establish a can-do attitude, grow passion and perseverance within their team, and promote a member-centric approach to every action undertaken. The leader must be a self-starter who thrives on delivering perfect member experiences, is unwavering in their adherence to established procedures, and believes to their core in the credit union mantra of “people helping people.”  Additional responsibilities include championing community outreach, fostering teammate engagement, and developing a strong destination employer culture.     

PenFed is hiring a Retail Banker to work onsite at our Fort Shafter, Hawaii Financial Center.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.