We’re invested in you

PenFed is hiring a (Hybrid) Manager, Business Unit Accounting at our Tysons, Virginia location.  The primary purpose of this job is to assist in overseeing the accounting activities for various Business Units at Pentagon Federal Credit Union (PenFed) and its affiliates. The accounting role consists of developing new procedures to enhance the efficiency of processes and ensuring compliance with all related regulations, policies, and procedures. This position will manage the day-to-day tasks of these critical accounting functions. Additionally, this position will be a key contact within internal and external auditors and examiners.

PenFed is hiring a Customer Service Representative to work onsite at our Eugene, Oregon service center.  The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance.  This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the member’s financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily.  The incumbent must successfully complete the member service training program including on-the-job training and call monitoring. 

Starting rates will range from $19.00 and $22.00 per hour, depending on education and relevant work experience. The expected start date for this position is May 18th, 2026.

The PenFed Foundation for Military Heroes is hiring a (Hybrid) Project Coordinator Military Heroes at our Tysons, Virginia location.  The Project Coordinator for our Military Heroes Program plays a critical role in supporting the operational, administrative, and strategic functions of the program. This position ensures seamless day-to-day coordination across departments. The role is essential in keeping projects, events, leadership initiatives, and Board engagement efforts on track.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a (Hybrid) Marketing Specialist at our Alexandria, Virgina office.  The primary purpose of this job is to be a multi-disciplinary marketer, moving fluidly between design, strategy, and execution to support our company and our customers (Real Estate Agents). The incumbent should be able to design "scroll-stopping" digital content or crafting a social media campaign with an influencer mindset; and editing short-form video content, exploring AI tools for innovation, or curating high-impact communications for our internal network.

The incumbent should have an impeccable eye for visual design and a strong command of social media. Beyond these core skills, the incumbent will possess a passion or aptitude for our key growth areas: video storytelling (creating engaging short-form content), web content strategy (managing our intranet and blog resources), or digital communications (crafting newsletters and email campaigns). We will leverage their unique strengths to help drive our collective success. This role will strengthen our brand reputation through high-caliber visuals, engaging content, and strategic insights.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a (Hybrid) Marketing Specialist at our Santa Rosa Beach, Florida office.  The primary purpose of this job is to be a multi-disciplinary marketer, moving fluidly between design, strategy, and execution to support our company and our customers (Real Estate Agents). The incumbent should be able to design "scroll-stopping" digital content or crafting a social media campaign with an influencer mindset; and editing short-form video content, exploring AI tools for innovation, or curating high-impact communications for our internal network.

The incumbent should have an impeccable eye for visual design and a strong command of social media. Beyond these core skills, the incumbent will possess a passion or aptitude for our key growth areas: video storytelling (creating engaging short-form content), web content strategy (managing our intranet and blog resources), or digital communications (crafting newsletters and email campaigns). We will leverage their unique strengths to help drive our collective success. This role will strengthen our brand reputation through high-caliber visuals, engaging content, and strategic insights.

PenFed is hiring a Retail Banker to work onsite at our Davis Road Branch located in Augusta, Georgia. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a Teller to work onsite at our Woodbridge, Virginia branch.  The primary purpose of this job is to assist with members service needs in form of selling of products, completing teller transactions, accurate balancing and performing additional operational duties.  This position can also assist in the training of other branch employees.  This position will play a vital role in delivering Best in Class Member Experience.  The incumbent will work directly with the Branch Service Representative (BSR) sales team utilizing sales techniques to uncover member needs while creating a positive member experience.

PenFed is hiring a (Hybrid) Mortgage Learning Partner/Trainer at our Phoenix, Arizona location.  The primary purpose of this role is to partner with the mortgage line of business (LOB) clients and to facilitate engaging training courses in the job-specific technical training and soft-skills areas. This individual will guide the learner using effective adult learning principles. Learning sessions will be facilitated using multiple delivery modalities.  In addition to facilitation, this role will contribute to the design and curation of learning content.  

PenFed is hiring a Retail Banker to work onsite at our Woodbridge, Virginia branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a Teller to work onsite at our Humacao, Puerto Rico branch.  The primary purpose of this job is to assist with members service needs in form of selling of products, completing teller transactions, accurate balancing and performing additional operational duties.  This position can also assist in the training of other branch employees.  This position will play a vital role in delivering Best in Class Member Experience.  The incumbent will work directly with the Branch Service Representative (BSR) sales team utilizing sales techniques to uncover member needs while creating a positive member experience.

PenFed is hiring a Customer Service Representative to work onsite at our Papillion, Nebraska service center. The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance.  This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the member’s financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily.  The incumbent must successfully complete the member service training program including on-the-job training and call monitoring.  

Starting rates will range from $19.00 and $22.00 per hour, depending on education and relevant work experience. The expected start date for this position is May 11, 2026.

PenFed is hiring a Retail Banker to work onsite at our Fort Buchanan, Puerto Rico branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a (Hybrid) Quality Assurance and Operations Lead at our Tysons, Virginia location.  The primary purpose of this job is to ensure the Internal Audit (IA) function operates effectively, maintains conformance with the Institute of Internal Auditors (IIA) professional standards, and delivers high quality reporting to stakeholders. The role will lead the Internal Audit Quality Assurance and Improvement Program (QAIP) including IA Methodology oversight, preparation of governance reporting materials and IA operational support activities including systems, procedures and process support.
 
The role will partner with IA leadership and staff to drive consistency, transparency and continuous improvement and will lead and drive initiatives across these areas. The successful candidate will be proactive and possess strong organizational skills, collaboration skills, agility, attention to detail, and the ability to communicate, both orally and in writing, with senior stakeholders.

PenFed is hiring a Retail Banker to work onsite at our Humacao, Puerto Rico branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a (Hybrid) Sr Home Lending Sales Support Analyst at our Phoenix, Arizona location. The Sr Home Lending Sales Support Analyst is a key partner in driving production performance, accountability, and continuous improvement within the Home Lending Sales team. This position supports both loan officers and leaders by analyzing trends, identifying opportunities, and delivering actionable coaching that strengthen results. This role will also help perform projects assigned by management, assess and understand training programs or opportunities, and bridge market communications between secondary department and mortgage sales. In addition, this role serves as a subject matter expert during classroom training sessions—providing real-world context, technology guidance, and process insight to ensure learning connects directly to execution. The ideal candidate is confident, data-driven, and tech-savvy, with a passion for developing others and improving outcomes through both analysis and action.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Part-Time Real Estate Agent Services Administrator to work onsite at our Hutchinson, Kansas location. The primary purpose of this job is to support our Real Estate Sales office. This position will provide operational, and administrative support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty.

PenFed is hiring an Assistant Manager, Financial Center to work onsite at our Ponce, Puerto Rico branch. The primary purpose of this job is to support the leadership management of the Financial Center Manager. The incumbent will provide teammate oversight through both coaching and the development of teammates. In addition, this position will provide co-leadership in achieving the Financial Center goals around sales productivity, member experience, and operational soundness. 

PenFed is hiring a (Hybrid) Engineer II, Digital Member Experience (DMX) at our Tysons, Virginia location.  The primary purpose of this job is to guide other application developers and lead in the creation of large or complex applications that facilitate the achievement of a positive digital member experience.

PenFed is hiring a Customer Service Representative at our San Antonio, Texas service center.  The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance.  This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the member’s financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily.  The incumbent must successfully complete the member service training program including on-the-job training and call monitoring.

Starting rates will range from $19.00 and $22.00 per hour, depending on education and relevant work experience. The expected start date for this position is April 27th, 2026.

Shift: Monday-Friday 10:30 am - 7:00 pm One Saturday per month with the same hours.

PenFed is hiring a (Remote) Engineer III, Hogan Applications associated with our Papillion, Omaha or Tysons, Virginia location.  The primary purpose of this role is to lead technical analysis, design, and implementation of Hogan application enhancements and production fixes in a mission-critical core banking environment.

**This role can be located anywhere in the United States**
The anticipated starting salary range for this role is $84,700 to $188,845
This position is eligible for the organization’s annual Balanced Scorecard bonus subject to board discretion and approval 
This position is also eligible for the opportunity for an annual Pay for Performance bonus

PenFed is hiring a Retail Banker to work onsite at our Cibolo, Texas branch. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a (Remote) Commercial Real Estate Sr. System Administrator associated with our Irving, Texas service center. The primary purpose of this job is to perform configurations, maintenance, and implement specific tasks on applications supporting PenFed Commercial Real Estate (CRE) applications. Responsibilities include, but are not limited to, systems analysis, solution design, standards-based implementation, systems/data integration support, system configuration, and technical support.

As a Senior CRE System Administrator this role requires ability to interact with business and other IT stakeholders, assess vendor/application capabilities, recommend efficient solutions, be responsible for delivery, and release management.  This position requires in-depth knowledge of Jack Henry eco system of products (including but not limited to LoanVantage, Synergy, Cognos, and Silverlake), knowledge of ARGUS, Costar, CRE origination workflows, and the job functions of all operational roles that participate in that workflow. Knowledge of RealInsight is a plus but not required. Additional functions of role include oversight of data integrity reporting, management of initiatives to improve CRE Technology landscape, participation in projects to provide support from a system functionality and efficiency perspective, and general system support and analysis.

**This role can be located anywhere in the United States**
The anticipated starting salary range for this role is $60,000 to $114,631
This position is eligible for the organization’s annual Balanced Scorecard bonus subject to board discretion and approval 
This position is also eligible for the opportunity for an annual Pay for Performance bonus 

PenFed is hiring a (Hybrid) Senior Manager, FP&A Consumer Banking & Executive Decisioning Support at our Tysons, Virginia location.  The Senior Manager, FP&A Consumer Banking & Executive Decisioning Support plays a key role in PenFed’s Financial Planning & Analysis (FP&A) Team providing strategic financial leadership and decision support to the Consumer Banking business and PenFed executive team.  This role requires a strategic consulting mindset and the ability to lead complex analyses, develop and evaluate business cases, and guide high-impact initiatives across the Consumer Banking Segment.  The Senior Manager partners closely with business leaders to own the outcomes of core FP&A processes, including forecasting, budgeting, expense management, and long-range planning. Operating as a trusted advisor to senior business leaders, the Senior Manager translates strategy into financial outcomes, ensures analytical rigor across planning activities, and enhances the quality, clarity, and impact of financial insights delivered to executives. 

PenFed is hiring a (Hybrid) Staff Accountant, Credit Loss Accounting at our Tysons, Virginia location.  The purpose of this role is to compile, consolidate, and analyze accounting and finance information for production of financial reports and statements under limited supervision. This position is responsible for ensuring that documentation and process flows are complete, current, and accessible. Additionally, this role will perform research and analyses requested by management.

PenFed is hiring a (Remote) Analyst, Finance Risk Office associated with our Tysons, Virginia location.  The Analyst, Finance Risk Office performs support functions for First Line CFO-owned risk management processes, assessments, audits, regulatory exams and various 2nd line risk initiatives.

 **This role must be located in the East Coast.**
The anticipated starting salary range for this role is $45,400 - $83,857
This position is eligible for the organization’s annual Balanced Scorecard bonus subject to board discretion and approval.
This position is also eligible for the opportunity for an annual Pay for Performance bonus.

PenFed is hiring a (Hybrid) Sr Director Credit Card & Overdraft Policy & Analytics at our Tysons, Virginia location. The primary purpose of this role is to own the end-to-end development and implementation of credit strategy/policy and conduct credit risk monitoring & analytics for Credit Card and Deposits Overdraft products.

This position will contribute to setting up strategic goal / credit agenda and managing a team of managers & analysts. This position plays a critical role in enhancing credit risk strategy and management ecosystem to enable sustainable and resilient Credit Card business growth, including achieving business goal within risk appetite, optimizing targeting & acquisition credit strategy, mitigate credit abuse and portfolio risk, enhance lending program economics, and support member retention / engagement.

The incumbent will partner closely with Consumer Lending product team and other key stakeholders across Consumer Banking and Enterprise teams.

The ideal candidate will have a deep understanding of the inherent risk and performance drivers of Credit Card / Overdraft business as well as direct experience in developing credit policy/strategy. The candidate is expected to exhibit sound judgment in decision making and be an inclusive and collaborative partner.

PenFed is hiring (Hybrid) Director, Information Security Risk & Compliance at our Tysons, Virginia location.  The primary purpose of this role is to lead the development, implementation, and continuous improvement of the enterprise Information Security risk and compliance program. This includes overseeing comprehensive risk reporting, driving the creation and maintenance of Information Security policies and standards, steering security education and awareness activities, and ensuring ongoing compliance with internal policies, regulatory requirements, and applicable laws. The Director provides strategic leadership to strengthen the organization’s security posture, promote policy adherence, and enable effective risk‑based decision‑making across the enterprise.

PenFed is hiring an Assistant Manager, Financial Center to work onsite at our Honolulu, Hawaii branch.  The primary purpose of this job is to support the leadership management of the Financial Center Manager. The incumbent will provide teammate oversight through both coaching and the development of teammates. In addition, this position will provide co-leadership in achieving the Financial Center goals around sales productivity, member experience, and operational soundness.  

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Branch Manager to work onsite in our Fairfax County offices. The purpose of this job is to ensure continual branch growth through the implementation of unique marketing and business development strategies as well as build the foundation for strong business relationships through the recruitment, training and oversight of independent contractor real estate agents and staff.  This position will oversee the continued success of the branch by ensuring compliance with regulations, management of branch office real estate transactions & escrow responsibilities.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Managing Broker to work onsite at our East Wichita, Kansas office. The primary purpose of this job is to ensure continual branch growth through the implementation of unique marketing and business development strategies as well as build the foundation for strong business relationships through the recruitment, training and oversight of independent contractor real estate agents. This position will oversee the continued success of the branch by ensuring compliance with local, state & national rules/regulations, as well as open communication with a team of Compliance Specialists.

PenFed is hiring a (Hybrid) Manager, Consumer Lending Policy & Risk Analytics at our Tysons, Virginia or Irving, Texas location.  The primary focus of this job is to manage credit analysis to drive sustainable growth in consumer credit policy and conduct credit risk monitoring to ensure policy performance. You will explore utilizing AI in your analysis and collaborate in building advanced valuation and risk detection models. You will conduct hands-on analysis and have people management opportunities. You have a direct influence on strategic goal setting for the broader Consumer Lending Policy and Analytics team and positively impact on PenFed’s credit product experience for millions of PenFed members.

PenFed is hiring a (Hybrid) Senior Manager, PenFed Home Strategy at our San Antonio, Texas; Irving, Texas or Phoenix, Arizona location.  The primary purpose of this position is to lead innovation, development, delivery, and continuous improvement across the PenFed Home Experience. This role will oversee the end-to-end experience strategy for a portfolio of home buying and home financing journeys. By combining the financial strength of PenFed Credit Union with the real estate expertise of PenFed Realty, we are reimagining the home buying experience to deliver unique, member-focused advantages grounded in our credit union values. As the architect of their designated experience, the Sr. Manager will collaborate closely with cross-functional partners, including Sales, Marketing, Operations, PenFed Realty, Data & Analytics, IT, Legal, Compliance, and external agencies, partners, and vendors to design and deliver seamless, technology-enabled solutions. This individual will be responsible for architecting experiences that remove friction and create a truly integrated, end-to-end homeownership journey. The ideal candidate is a strategic builder and cross-functional leader who thrives at the intersection of innovation, collaboration, and execution.

PenFed is hiring a (Remote) Senior Analyst, Asset/Liability Management and Valuation associated with our Tysons, Virginia location. The primary purpose of this job is to perform effective interest rate management for the credit union’s balance sheet. The role will support building out the ALM framework – measuring, monitoring, and mitigating ALM interest rate risk. This position will be responsible for modeling using the QRM platform - from data analysis, risk assessment and scenario analysis, through reporting and documentation. The individual contributor is expected to coordinate with internal partners, produce robust quantitative analysis and support the continual improvements of the ALM framework.

**This role can be located anywhere in the United States**
The anticipated starting salary range for this role is $69,000 - $129,880
This position is eligible for the organization’s annual Balanced Scorecard bonus subject to board discretion and approval.
This position is also eligible for the opportunity for an annual Pay for Performance bonus.

PenFed is hiring a (Hybrid) Senior Manager, Aftermarket Product Sales at our Tysons, Virginia; Omaha, Nebraska; San Antonio, Texas; Irving, Texas; or Eugene, Oregon location. The Sr Manager of Ancillary Product Strategy & Performance is responsible for developing and executing the strategic roadmap for PenFed’s ancillary product portfolio across all Consumer Lending channels, including Auto and Unsecured Lending. This role ensures that member protection and value-added products, such as GAP, Vehicle Protection Plans, Credit Protection, and similar offerings deliver strong financial performance, regulatory compliance, and exceptional member value.

PenFed is hiring a (Hybrid) Sr. Expense Analyst-FP&A at our Tysons., Virginia location.  The Sr. Expense Analyst to act as an advisor to management across PenFed, providing guidance and influence to align departmental spending with PenFed’s strategic goals. In this role, you will partner with management to provide high-impact analysis that translates expense trends into executive-level narratives that drive bottom-line improvements, enhancing the value we provide our members. In addition, the Sr Expense Analyst will focus on scalability by leveraging automation tools to streamline recurring reporting, allowing more time for deep-dive analysis. The Sr Expense Analyst is self-starter who is not only analytically strong but a confident communicator capable of transforming complex data into actionable business insights for senior leadership. 

PenFed is hiring a (Hybrid) Sr Director Pricing & Product Analytics at our Tysons, Virginia; Dallas, Texas or San Antonio, Texas location. PenFed is seeking a Senior Director of Pricing & Product Analytics to drive pricing strategy, product performance insights, and portfolio optimization across the Auto Lending and Unsecured Lending businesses (including Personal Loans, Student Loans, and Overdraft Lines of Credit). The incumbent will be responsible for leading pricing and product analytics, developing data-driven recommendations, and providing executive-ready insights that influence business strategy. The role requires deep expertise in consumer lending economics, pricing optimization tools, and analytical storytelling to support sustainable growth, risk-adjusted returns, and competitive positioning. The ideal candidate has proven experience partnering with Product, Risk, Decision Science, and Finance teams, while leading a small team of analysts in delivering high-quality insights and reporting.

PenFed is hiring a (Remote) Hogan Engineer II associated with our Tysons, Virginia location. The primary purpose of this role is to participate in technical analysis, design, and implementation of Hogan application enhancements and production fixes in a core banking environment.

**This role can be located anywhere in the United States**

The anticipated starting salary range for this role is $79,400 to $145,688
This position is eligible for the organization’s annual Balanced Scorecard bonus subject to board discretion and approval 
This position is also eligible for the opportunity for an annual Pay for Performance bonus 

PenFed is hiring a (Hybrid) Sr. Marketing Analyst at our Tysons, Virginia location. The primary purpose of this position is to evaluate and report on marketing initiatives and campaign performance to help drive brand and product growth. The role will involve working closely with the marketing & brand management team, product teams, and data teams to deliver insights to help budget and drive marketing efficiencies across products and channels.

PenFed is hiring a Retail Banker to work onsite at our Honolulu, Hawaii branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a (Hybrid) Sr Analyst, Consumer Lending Policy & Risk Analytics at our Tysons, Virgina location. The scope of this job is to lead credit analysis and drive sustainable growth through data-driven decision-making in consumer credit policy. You have a direct influence on PenFed’s credit product experience for millions of PenFed members and positively impact on PenFed’s financial performance.

PenFed is hiring a (Hybrid) Manager, Portfolio Analytics Deposits at our Tysons, Virginia location.  As a Portfolio Analytics Manager- Deposits in the deposits team, you will apply your strategic and analytical skills to help achieving PenFed’s strategic objectives. The role will be responsible for leading analytical strategy, customer insights, and portfolio performance management across all consumer deposit products. The role will focus on analyzing consumer deposits behavior, forecasting deposit balances, and growth optimization in line with enterprise objectives. This role will partner with Product, Finance, Pricing, Marketing, Digital, and Data teams, among other stakeholders to ensure the consumer deposit portfolio meets growth, and retention objectives while delivering strong member value. The Manager will partner with various stakeholders to develop and test strategies to optimize Deposits product that will ultimately impact the bottom line. 

PenFed is hiring a (Hybrid) Director, Enterprise Data Governance to lead second line of defense data governance and oversight activities at our Tysons, Virginia location.  This leader will report to the AVP of Enterprise Risk Management, responsible for enhancing and monitoring enterprise data governance policies and standards, ensuring data risk is effectively managed across the firm and collaborating closely with the Chief Data & Analytics Office and business units to improve PenFed’s data maturity. This individual will play a key role in performing independent review of first line risk and control assessment of PenFed’s data management activities. The position will support the Enterprise Risk Management Committee proceedings and create reports and recommendations for PenFed Board of Directors’ consumption, as well as all regulatory requests.