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Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Part Time Real Estate Agent Services Administrator to work onsite at our Hutchinson, Kansas office.  The primary purpose of this job is to support our Real Estate Sales office by performing the duties of a receptionist, maintaining the front desk area in a highly professional manner. This position will provide operational and administrative support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty.

PenFed is hiring a (Hybrid) Associate Corporate Events at our Tysons, Virginia location. The primary objective of this role is to provide comprehensive strategic planning, scheduling, logistics, and administrative functions related to corporate events. Responsibilities include assisting with the planning and execution of all corporate events, evaluating and selecting vendors, and serving as a direct liaison with external business partners to coordinate event logistics. The position also encompasses oversight of accounting and expense management, facilitation of interactions with Executive Leadership and the Board of Directors, and delivery of high-level administrative support for the President’s Events Team.

PenFed is hiring a (Hybrid) Senior Shared Specialist at our Tysons, Virginia location. The primary purpose of this job is to lead the activities performed in the Finance Accounts Payable-Shared Services function.  With a focus on operational excellence and process improvement, the Senior Specialist will perform and oversee day-to-day Accounts Payable transactions and duties utilizing a mix of specialty knowledge and analytical skills. This position will mentor junior staff and work closely with internal partners and outside vendors on inquiries and issue resolution.

PenFed is hiring a (Hybrid) Sr Analyst, Real Estate QC Underwriting at our Omaha, Nebraska; San Antonio, Texas; Eugene, Oregon or Tysons, Virginia location. The primary purpose of this job is to perform quality control reviews for first trust conventional, VA, FHA and equity real estate loans. This role will evaluate the integrity and quality of the credit, compliance, and collateral aspects of the mortgage loan origination process through pre-funding and post-funding loan reviews designed to verify the accuracy and integrity of the information and loan documentation used to support the lending decision for conventional, VA, FHA, and Equity Line of Credit loans. It will validate adherence to PenFed’s policies and procedures and secondary marketing investor guidelines. This role requires expertise in evaluating property valuations, including all types of appraisals, AVMs and property condition inspections, with knowledge of Interagency guidelines and Appraisal Independence Requirements.

PenFed is hiring a (Hybrid) Home Retention Specialist I at our San Antonio, Texas or Irving, Texas service center.  The Home Retention Specialist will be responsible for daily mortgage collection efforts. Specialists will communicate with members in pursuit of delinquency alternatives. While ensuring the highest level of customer service, duties will include; maintaining regular account follow-ups for both hardship resolutions and/or payments of outstanding mortgage balances.

PenFed is hiring a (Hybrid) Director, Commercial Real Estate Originations at our Boston, Massachusetts location.  PenFed is expanding its commercial real estate lending platform and seeking an experienced Commercial Real Estate (CRE) Debt Associate to support our growing portfolio. The individual will be responsible for evaluating, structuring, underwriting, and originating commercial real estate loans across multiple property types, ensuring sound credit decisions aligned with PenFed’s policies, procedures and risk appetite.

PenFed is hiring a Collections Representative to work onsite at our San Antonio, Texas service center.  The primary purpose of this position is to collect obligations owed to the credit union from past due members by contacting and counseling them about their delinquent and otherwise defaulted obligations, securing payment(s), payment arrangement(s) and maintaining related written and digital records while following all related policies, procedures and regulations.  

PenFed is hiring a Retail Banker to work onsite at our Davis Road Branch located in Augusta, Georgia. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a (Hybrid) Director, Enterprise Data Governance to lead second line of defense data governance and oversight activities at our Tysons, Virginia location.  This leader will report to the AVP of Enterprise Risk Management, responsible for enhancing and monitoring enterprise data governance policies and standards, ensuring data risk is effectively managed across the firm and collaborating closely with the Chief Data & Analytics Office and business units to improve PenFed’s data maturity. This individual will play a key role in performing independent review of first line risk and control assessment of PenFed’s data management activities. The position will support the Enterprise Risk Management Committee proceedings and create reports and recommendations for PenFed Board of Directors’ consumption, as well as all regulatory requests. 

PenFed is hiring a (Hybrid) Digital Product Owner - Unsecured Lending at our Tysons, Virginia location. The Digital Product Owner – Unsecured Lending leads the end-to-end product lifecycle for the Personal Loan, Student Loan, and Overdraft Line of Credit digital acquisition and servicing experiences. This role partners closely with the Unsecured Lending Product Strategy, Technology, Operations, and Member Experience teams to define and execute a roadmap that drives loan growth, enhances digital engagement, and delivers exceptional member value. The ideal candidate combines business acumen, analytical skills, and a deep understanding of consumer lending and user experience within an Agile environment.

PenFed is hiring a (Hybrid) Digital Product Owner - Auto Lending at our Tysons, Virginia location. The Digital Product Owner – Auto Lending leads the end-to-end product lifecycle for the auto loan digital acquisition and ownership experiences. This role partners closely with the Autos Product Strategy, Technology, and Operations and Member Experience teams to define and execute a roadmap that drives loan growth, improves digital engagement, and delivers exceptional member value. The ideal candidate combines business acumen, analytical skills, and a deep understanding of user experience within an Agile environment.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Branch Manager to work onsite in the greater Baltimore area.  The purpose of this job is to ensure continual branch growth through the implementation of unique marketing and business development strategies as well as build the foundation for strong business relationships through the recruitment, training and oversight of independent contractor real estate agents and staff.    This position will oversee the continued success of the branch by ensuring compliance with regulations, management of branch office real estate transactions & escrow responsibilities. 

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator to work onsite at our Ocean Pines, Maryland office.  The primary purpose of this job is to support our Real Estate Sales office. This position will provide operational, administrative, and social media support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a (Hybrid) Regional Manager, Growth & Development in the Northern Virginia area.  The Regional Manager, Growth & Development, plays a key role in supporting the Regional Vice President with recruiting, retention, coaching, and training initiatives across the region. This position focuses on driving agent growth, production, and engagement through consistent communication, skill development, and fostering a company culture of high-touch support. Though the role is not a supervisory position over any specific office or personnel, it will collaborate with local leadership, trainers, and agents to execute a coordinated growth and development strategy.

PenFed Credit Union (PenFed), is hiring a (Hybrid) Real Estate Sales Specialist in our Northern Virginia office locations. The primary purpose of this job is to strongly support the Branch Manager and regional leadership in the growth of defined offices. This role is responsible for selling Berkshire Hathaway HomeServices PenFed Realty’s value proposition, coaching agents on increased production, and implementing an office culture where agents thrive and want to grow their careers. The Sales Support Specialist plays a critical role in achieving the business goals of Berkshire Hathaway HomeServices PenFed Realty’s local brokerage offices.

PenFed is hiring a Retail Banker to work onsite at our Fort Shafter, Hawaii branch. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a Member Records Processor to work onsite at our Alexandria, Virginia service center.  The incumbent is responsible for processing all aspects of documents (physical & digital) which includes conversion of backlog records and go forward records by ensuring scalable processes covering document identification, preparation, classification, sorting, scanning, indexing, quality control and shredding. Ensure that records are stored and purged in accordance with PenFed policies and procedures as well as NCUA and state regulations.

PenFed is hiring a (Hybrid) AVP Enterprise Risk Management at our Tysons, Virginia location.  PenFed’s Enterprise Risk Office (ERO) is hiring an experienced AVP of Enterprise Risk Management (ERM) at our Tysons, Virginia location (hybrid).  The primary purpose of this role is to help lead PenFed’s Enterprise Risk Management (ERM) function in developing, implementing, and administering organization-wide risk management framework including enterprise risk appetite statement, policies, processes, and activities, and providing oversight over strategic, financial and other risk domains. This position will lead efforts to track and enhance PenFed’s strategic, reputational, interest rate, liquidity, and credit risk, partnering with ORM on compliance and operational risks, and providing risk advisory support, key risk indicator reporting, and tone across the organization and to all levels of management. Additionally, the role will provide enterprise risk management leadership across PenFed and collaborate with business units and other risk functions to deliver value for the enterprise. This individual will play a key role in performing second-line review and risk assessment of PenFed’s new business activities, in collaboration with business lines and other risk partners, and enhancing new activities policies and procedures. The position reports to the VP of ERM and will act in place of the VP as needed and will assist in managing other areas of responsibility related to ERM, including but not limited to Model, Market, Capital Planning, Financial Risk Management and Operational Risk Management. The incumbent will be responsible for leading and evolving enterprise risk management in line with law, regulation, and COSO frameworks, and collaborating with business units and corporate functions to ensure seamless comprehension of and adherence to policy and procedures related to risk and control. The position will support the Enterprise Risk Management Committee proceedings and create reports and recommendations for PenFed Board of Directors’ consumption, as well as all regulatory requests.

PenFed is hiring a (Hybrid) Hogan Engineer II at our Tysons, Virginia location.  The primary purpose of this job is to perform engineering and implementation specific tasks on enterprise infrastructure systems, services and applications. Responsibilities include, but are not limited to, system design; standards based implementation, capacity planning, systems integration, process / procedure development and refinement, and technical support.

PenFed is hiring a Retail Banker to work onsite at our Honolulu, Hawaii branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a (Hybrid) Sr Director Pricing & Product Analytics at our Tysons, Virginia; Dallas, Texas or San Antonio, Texas location. PenFed is seeking a Senior Director of Pricing & Product Analytics to drive pricing strategy, product performance insights, and portfolio optimization across the Auto Lending and Unsecured Lending businesses (including Personal Loans, Student Loans, and Overdraft Lines of Credit). The incumbent will be responsible for leading pricing and product analytics, developing data-driven recommendations, and providing executive-ready insights that influence business strategy. The role requires deep expertise in consumer lending economics, pricing optimization tools, and analytical storytelling to support sustainable growth, risk-adjusted returns, and competitive positioning. The ideal candidate has proven experience partnering with Product, Risk, Decision Science, and Finance teams, while leading a small team of analysts in delivering high-quality insights and reporting.

PenFed is hiring a Collections & Servicing Support Administration to work onsite at our San Antonio, Texas service center.  The primary purpose of this job is to answer incoming member inquiries about collection activities and research problems in response to member inquiries and requests.  The incumbent will perform all duties related to the processing of charged-off accounts, including installation loans, credit cards and other losses. This position will be responsible for responding in writing or by telephone to resolve member issues and disputes and notifying members of outcomes upon completion.

PenFed is hiring a Technical Product Manager to work onsite at our Tysons, Virginia location. PenFed is seeking a Technical Product Manager (TPM) to help shape the future of our Digital Banking experience. This individual will combine business acumen, technical depth, and analytical strength to drive product outcomes that create measurable value for our members and the credit union.  The TPM will serve as a bridge between business, product, finance, and engineering — ensuring that every initiative is grounded in data, aligned to strategic priorities, and executed with financial and technical excellence. This is an opportunity for an ambitious, tech-savvy leader to grow the business of Digital Banking.

PenFed is hiring a Credit Bureau Reporting Analyst to work onsite at our Omaha, Nebraska service center.  The primary purpose of the Credit Bureau Reporting Analyst is to identify and resolve anomalies in the reporting that do not meet the Metro II Standards as well as prepare and analyze monthly reports on Credit Bureau data. 

PenFed is hiring a Manager, Loan Support & Servicing to work onsite at our Omaha, Nebraska service center. PenFed is seeking a highly experienced Manager of Loan Servicing to lead and optimize our loan servicing operations. This role is responsible for overseeing the end-to-end loan servicing process, ensuring compliance with regulatory requirements, enhancing operational efficiency, and driving a high level of customer satisfaction. The ideal candidate has strong leadership skills, deep knowledge of loan servicing practices and credit bureau reporting and disputes practices, and the ability to implement process improvements in a fast-paced environment.

PenFed is hiring a Collections & Servicing Platform Administrator to work onsite at our San Antonio, Texas; Omaha, Nebraska or Tysons, Virginia location. The System Administrator will oversee and maintain the department’s software systems crucial to operations. This role involves ensuring the stability, integrity, and efficiency of software applications and platforms across various environments. The role will have a strong collections and/or consumer loan servicing background, a thorough understanding of the software system and will work closely with Information Technology, Business Analysts, and Product team members to test, configure, monitor, and troubleshoot.

PenFed is hiring an SVP, Chief Marketing Officer to work onsite at our Tysons, Virginia location. The primary responsibility of this role is to drive PenFed’s growth by leading an integrated, data-driven, and digitally enabled marketing organization.

SVP, Chief Marketing Officer will oversee brand strategy, public relations, digital marketing, social media, analytics, personalization, and omni-channel member acquisition and engagement across all Deposits, Lending, Mortgage, Cards, and Wealth products. This position is responsible for developing and executing strategies that will enhance the overall image and reputation of PenFed; and clearly articulating those strategies to all stakeholders including leadership, employees, the media, industry influencers, members, community leaders, and the public.

The SVP, Chief Marketing Officer, will ensure that PenFed.org, the brand’s digital front door, delivers seamless, personalized, and measurable experiences for members and prospects. The role blends strategic leadership, creativity, and technological fluency, leveraging AI, automation, and analytics to optimize performance, reduce acquisition costs, and enhance member lifetime value.

PenFed is hiring a Customer Service Representative to work onsite at our San Antonio, Texas service center. The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance.  This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the member’s financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily.  The incumbent must successfully complete the member service training program including on-the-job training and call monitoring.  

Starting rates will range from $19.00 and $22.00 per hour, depending on education and relevant work experience. The next expected start date for this position is in January 2026.

PenFed is hiring a Senior Manager, Brand Marketing & Sponsorships to work onsite at our Tysons, Virginia location.  The primary purpose of this role will be to plan and execute marketing and sponsorship efforts to promote the PenFed brand, driving brand awareness through the implementation of fully integrated marketing plans across all applicable channels. This role is also responsible for agency oversight, ensuring creative trafficking efficiency between and across departments, and maintaining creative cohesion across all brand and product marketing efforts used to promote PenFed and its products.

PenFed is hiring a Digital Mortgage Loan Officer Associate to work onsite at our San Antonio, Texas service center.  The primary purpose of this job is to learn how to become a trusted advisor to our members and assist with the appropriate decision of mortgage or home equity loan for their unique needs. This position will spend a significant amount of time in classroom training to learn about various mortgage products, member engagement, compliance, mortgage rules and regulations, loan origination systems and sales techniques.  At the end of the training, incumbents will be required to take and pass the Company Sponsored licensing test. 

Start Date: 1/26/26

PenFed is hiring a Financial Center Manager to work onsite at our Lemon Creek branch located in Boerne, Texas. The primary purpose of this job is to manage a Financial Center team of less than ten (10) full time employees or manage a single Financial Center. The incumbent will be responsible for creating a team environment and driving a member-centric culture to make members’ financial lives better. This position will develop are financial center team(s) to provide an exceptional member experience, understand the needs of our members, and ensure members are introduced to and provided with the most appropriate solution to improve their financial lives. In addition, the incumbent will be responsible for the day-to-day performance and overall management of the Financial Center.

PenFed is hiring a (Hybrid) Senior Auditor - Consumer, Mortgage & Commercial at our Tysons, Virginia location.  The Senior Auditor - Consumer, Mortgage & Commercial is responsible for the planning, coordination, and execution of assigned internal audits. This position works closely with senior management to identify and evaluate key business risks and recommend actions to mitigate risks while improving and maturing processes. The Senior Auditor acts as a subject matter expert, builds relationships with business department leaders, and collaborates with Internal Audit staff.  This position may lead a team on less complex audits, complete audits independently or work within a team of Auditors on more complex audits.

PenFed is hiring a Retail Banker to work onsite at our AAFES branch located in Dallas, Texas.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.

PenFed is hiring a (Hybrid) Engineer III, Digital Forensics & Incident Response at our Tysons, Virginia; San Antonio, Texas; Irving, Texas or Omaha, Nebraska location.  The purpose of this job is to perform the duties of PenFed ASIC’s DFIR and Forensics team leader.  This position will manage security incidents, investigate security risks and/or incident response operations within the environment, and act in handling and responding to all security incidents  that are detected by PenFed’s enterprise network.  This role combines leadership, technical expertise, and strategic thinking.

PenFed is hiring a Collections Reporting Specialist to work onsite at our San Antonio, Texas service center.  The Collection Analyst Reporting is accountable for the design and delivery of meaningful reporting of data and analytics supporting collections strategic initiatives.  The Collection Analyst Reporting will design and build technical reporting solutions that support and enhance collection unit decision-making, and ensure data is stored, collected, and disseminated throughout the collection unit and PenFed. 

PenFed is hiring a (Hybrid) Senior Financial Risk Mgmt & Accounting Auditor at our Tysons, Virginia location. The Senior Financial Risk Mgmt & Accounting Auditor, is responsible for the planning, coordination, and execution of assigned internal audits. This position works closely with senior management to identify and evaluate key business risks and recommend actions to mitigate risks while improving and maturing processes. The Senior Auditor acts as a subject matter expert, builds relationships with business department leaders, and collaborates with Internal Audit staff.  This position may lead a team on less complex audits, complete audits independently or work within a team of Auditors on more complex audits.

PenFed is hiring a (Hybrid) Enterprise Data Steward at our Tysons, Virginia or San Antonio, Texas location. The primary purpose of this job is to drive adoption of PenFed’s Enterprise Data Governance procedures by working with Business Data Stewards. The position is part of the hub for the organization, with spokes into the various Business Units. This role will enable building Enterprise Business Glossary that is normalized and useful, help build common business data taxonomy, guide business data stewards in building the data quality monitoring projects, track and co-ordinate resolution of enterprise level data quality issues. The position will also help manage the critical data asset and elements repository in alignment with industry standard finance data model.

PenFed is hiring a (Hybrid) Campaign Manager, Credit Cards at our Omaha, Nebraska service center.  The primary purpose of this position is to manage and implement product marketing campaigns for various credit card products.  This position must be able to manage multiple deadlines for all elements of marketing campaigns and excel in working with cross-functional teams in a dynamic environment with minimal oversight.  

PenFed is hiring a (Hybrid) Sr Data Scientist - NPV Modeling at our Tysons, Virginia location. The primary purpose of this job will be to develop, maintain, and enhance Auto or Personal Loan Net Present Value (NPV) calculator using predictive models and analytics solutions that enhance our understanding of lifetime value.  This role will also support the official, first-line loss forecast for Auto portfolio. This role will work closely with both the consumer credit policy team and the credit risk management teams which will use the models to support credit decisioning, pricing, engagement and other business strategies for millions of PenFed members, positively impacting PenFed's financial performance.

PenFed is hiring a (Hybrid) Sr Manager, Decision Management at our Tysons, Virginia location.  The primary purpose of this job is to manage both an internal team and external resources managing PenFed’s Decision Management rules, architecture and design, with a focus on speed of change, and reusability, reliability and transparency of rules and design. This is a highly technical role, and the incumbent will demonstrate expert level rules development and a high competence in design development. This position will collaborate closely with the Consumer Banking Technology Office, Enterprise Data, and Lending Policy and Analytics in managing development and maintenance of Consumer Banking rules in alignment with the credit policy, collections policy and other areas of decisioning, oversee credit data inputs from vendors, and support the decisioning environment.

PenFed is hiring a (Hybrid) Sr Manager, Domain Architect & Process Orchestration at our Tysons, Virginia location.  The primary purpose of this job is to manage both internal and external resources managing PenFed’s Process Intelligence and Orchestration in the decision management space, architecture and design, with a focus on speed of change, and reusability, reliability and transparency in workflow, process, data consumption and management of 3rd party data providers. This is a highly technical role, and the incumbent will demonstrate expert level process orchestration with appropriate intelligent feedback loops to product owners and a high competence in design development. This position will collaborate closely with the Consumer Banking Technology Office, Enterprise Data, and Lending Policy and Analytics in managing development and maintenance of Consumer Banking objectives in alignment with the credit policy, collections policy and other areas of decisioning, oversee credit data inputs from vendors, and support the decisioning environment.

PenFed is hiring a (Hybrid) Director, PenFed Home Strategy at our San Antonio, Texas; Irving, Texas or Phoenix, Arizona location. The Director, PenFed Home Strategy serves as the enterprise leader responsible for defining, orchestrating, and optimizing the end-to-end member experience across all PenFed Home journeys - from awareness through purchase, refinance, home equity, realty, and insurance. This leader will oversee multiple strategy owners, each accountable for a specific experience portfolio, ensuring every touchpoint reflects PenFed’s commitment to innovation, simplicity, and member value. By combining the financial strength of PenFed Credit Union with the real estate and insurance capabilities of PenFed Realty and its partners, this role will lead the evolution of a member-first, AI-powered homeownership ecosystem that seamlessly connects products, people, and technology. The Director will partner with senior leaders across Product, Marketing, Operations, IT, Compliance, Legal, and Data to execute the PenFed Home Experience roadmap - driving growth, operational efficiency, and long-term member loyalty.

PenFed is hiring a (Hybrid) Auditor Lead-Consumer, Mortgage & Commercial at our Tysons, Virginia location.  The Auditor Lead-Consumer, Mortgage & Commercial, is responsible for the planning, coordination, and execution of assigned internal audits in the mortgage, consumer banking, and commercial audit portfolio. This position works closely with senior management to identify and evaluate key business risks and recommend actions to mitigate risks while improving and maturing processes. The Auditor Lead acts as a subject matter expert, builds relationships with business department leaders, and provides coaching and mentoring to Internal Audit staff.  This position may complete audits independently or may lead, direct, and review the work of a team of Auditors on complex audits.

PenFed is hiring a (Hybrid) Social Media Specialist at our Tysons, Virginia location. We’re looking for a detail-oriented and creative Social Media Specialist to join our team. Reporting to the Social Media Manager, this role is ideal for a professional who can think strategically while executing day-to-day social media activities.  The ideal candidate will develop and implement social media strategies aligned with organizational goals, while also creating content, managing platforms, and engaging with our community in real time.

PenFed is hiring a (Hybrid) Lead Business Controls Analyst at our San Antonio, Texas or our Irving, Texas service center. The primary purpose of this job is to support adherence to regulatory, audit, and quality requirements of the Mortgage business units within defined business goals.  This position will be supporting the business “First line of Defense”.  This position may manage one or more of the related essential controls functions including key areas.  Incumbent will develop, design and implement solutions to align with the strategic goals of PenFed Mortgage.