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Teller
Financial Center Operations
Ft Gordon
,
Georgia
Full-Time

PenFed is hiring a Teller to work onsite at our Fort Gordon, Georgia branch.  The primary purpose of this job is to assist with members service needs in form of selling of products, completing teller transactions, accurate balancing and performing additional operational duties.  This position can also assist in the training of other branch employees.  This position will play a vital role in delivering Best in Class Member Experience.  The incumbent will work directly with the Branch Service Representative (BSR) sales team utilizing sales techniques to uncover member needs while creating a positive member experience.

Retail Banker
Financial Center Operations
Mayaguez
,
Puerto Rico
Full-Time

PenFed is hiring a Retail Banker to work onsite at our Mayaguez, Puerto Rico branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

Teller
Financial Center Operations
Augusta
,
Georgia
Full-Time

PenFed is hiring a Teller to work onsite at our Davis Road branch located in Augusta, Georgia.  The primary purpose of this job is to assist with members service needs in form of selling of products, completing teller transactions, accurate balancing and performing additional operational duties.  This position can also assist in the training of other branch employees.  This position will play a vital role in delivering Best in Class Member Experience.  The incumbent will work directly with the Branch Service Representative (BSR) sales team utilizing sales techniques to uncover member needs while creating a positive member experience.

McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Junior Analyst - Financial Planning & Analysis at our Tysons, Virginia location.  The primary purpose of this role will be the financial forecasting of company’s balance sheet and income statement, which includes interest income, interest expense and other income/ expense projections and measure actual performance against goals/forecasts.  

McLean
,
Virginia
Full-Time

PenFed is hiring a (Remote) Analyst, Finance Risk Office associated with our Tysons, Virginia location.  The Analyst, Finance Risk Office performs support functions for First Line CFO-owned risk management processes, assessments, audits, regulatory exams and various 2nd line risk initiatives.

 

 **This role must be located in the East Coast.**
The anticipated starting salary range for this role is $45,400 - $83,857
This position is eligible for the organization’s annual Balanced Scorecard bonus subject to board discretion and approval.
This position is also eligible for the opportunity for an annual Pay for Performance bonus.

Retail Banker
Financial Center Operations
Arlington
,
Virginia
Full-Time

PenFed is hiring a Retail Banker to work onsite at our Fort Myer Branch located in Arlington, Virginia. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.

Sr Director, Consumer Credit Card Strategy
Consumer Product, Analytics and Modeling
McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Sr Director, Consumer Credit Card Strategy at our Tysons, Virginia location. The primary purpose of this role is to own the end-to-end development and implementation of credit strategy/policy and conduct credit risk monitoring & analytics for Credit Card and Deposits Overdraft products.

 

This position will contribute to setting up strategic goal / credit agenda and managing a team of managers & analysts. This position plays a critical role in enhancing credit risk strategy and management ecosystem to enable sustainable and resilient Credit Card business growth, including achieving business goal within risk appetite, optimizing targeting & acquisition credit strategy, mitigate credit abuse and portfolio risk, enhance lending program economics, and support member retention / engagement.

 

The incumbent will partner closely with Consumer Lending product team and other key stakeholders across Consumer Banking and Enterprise teams.

 

The ideal candidate will have a deep understanding of the inherent risk and performance drivers of Credit Card / Overdraft business as well as direct experience in developing credit policy/strategy. The candidate is expected to exhibit sound judgment in decision making and be an inclusive and collaborative partner.

McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Enterprise Data Analyst at our Tysons, Virginia or San Antonio, Texas location.  The primary responsibility will be to collect, analyze and interpret data across various sources, storage systems and analytical tools, formulate data requirements for building analytical systems, collaborate with data stewards to improve health of data.

Retail Banker
Financial Center Operations
Honolulu
,
Hawaii
Full-Time

PenFed is hiring a Retail Banker to work onsite at our Honolulu, Hawaii branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

Phoenix
,
Arizona
Full-Time

PenFed is hiring a (Hybrid) PenFed Home Purchase Advisor at our Phoenix, Arizona location.  The PenFed Home Purchase Advisor serves members seeking home-related financial solutions and plays a dual role as a trusted home purchase advisor and mortgage loan officer. This position is responsible for identifying member needs, deepening their relationship with PenFed, and delivering an integrated lending and real estate experience. This role conducts a home buying needs assessment, provides mortgage consultations, completes preapprovals, originates full mortgage applications, and guides members through the mortgage process from initial inquiry through funding. In addition they are able to to provide qualified referrals to PenFed Realty. Success requires exceptional communication, strong mortgage acumen (supported through training), and a member-first mindset that ensures each member receives personalized guidance across all PenFed Home offerings.

 

Start Date: June 8th, 2026

Financial Center Manager
Financial Center Operations
Augusta
,
Georgia
Full-Time

PenFed is hiring a Financial Center Manager to work onsite at our Davis Road Branch located in Augusta, Georgia. The Financial Center Manager III manages over ten (10) full time employees or manage multiple Financial Centers.  The incumbent will be responsible for creating a team environment and driving a member-centric culture to make members’ financial lives better. This position will provide an exceptional member experience, understand the needs of our members, and ensure members are introduced to and provided with the most appropriate solution to improve their financial lives. The Financial Center Manager III is responsible for the day-to-day performance and overall management of the Financial Center.

Retail Banker
Financial Center Operations
East Windsor
,
New Jersey
Full-Time

PenFed is hiring a Retail Banker to work onsite at our East Windsor, New Jersey branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

San Antonio
,
Texas
Full-Time

PenFed is hiring a (Hybrid) Senior Manager, PenFed Home Strategy at our San Antonio, Texas; Irving, Texas or Phoenix, Arizona location.  The primary purpose of this position is to lead innovation, development, delivery, and continuous improvement across the PenFed Home Experience. This role will oversee the end-to-end experience strategy for a portfolio of home buying and home financing journeys. By combining the financial strength of PenFed Credit Union with the real estate expertise of PenFed Realty, we are reimagining the home buying experience to deliver unique, member-focused advantages grounded in our credit union values. As the architect of their designated experience, the Sr. Manager will collaborate closely with cross-functional partners, including Sales, Marketing, Operations, PenFed Realty, Data & Analytics, IT, Legal, Compliance, and external agencies, partners, and vendors to design and deliver seamless, technology-enabled solutions. This individual will be responsible for architecting experiences that remove friction and create a truly integrated, end-to-end homeownership journey. The ideal candidate is a strategic builder and cross-functional leader who thrives at the intersection of innovation, collaboration, and execution.

Papillion
,
Nebraska
Full-Time

PenFed is hiring a (Remote) Engineer III, Hogan Applications associated with our Papillion, Omaha or Tysons, Virginia location.  The primary purpose of this role is to lead technical analysis, design, and implementation of Hogan application enhancements and production fixes in a mission-critical core banking environment.

 

**This role can be located anywhere in the United States**
The anticipated starting salary range for this role is $84,700 to $188,845
This position is eligible for the organization’s annual Balanced Scorecard bonus subject to board discretion and approval 
This position is also eligible for the opportunity for an annual Pay for Performance bonus

San Antonio
,
Texas
Full-Time

PenFed is hiring a (Hybrid) Mortgage Servicing Loan Care Representative at our San Antonio, Texas service center.  The primary purpose of this job is to provide best-in-class member service by answering incoming calls from members regarding the servicing of their mortgage loans to include billing statements, escrow questions (tax, insurance, and escrow analysis), misapplied payments and other servicing functions while maintaining confidentially of member information. This is a fast-paced call center environment, so the candidate will be expected to take a high volume of calls daily. 

 

Schedule: Monday-Friday 10am-7pm

McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Salesforce Engineer II at our Tysons, Virginia location.  The primary purpose of this job is to guide other application developers and lead in the creation of large or complex applications that facilitate the achievement of a positive digital member experience.

McLean
,
Virginia
Full-Time

The PenFed Foundation is hiring a (Hybrid) Development Operations Coordinator at our Tysons, Virginia location.  The Development Operations Coordinator supports the efficiency and effectiveness of the development team through database management, gift processing, and operational coordination. This role ensures the integrity of donor data within Salesforce, facilitates timely and accurate gift acknowledgment, and provides administrative and logistical support for fundraising initiatives and board engagement. The coordinator plays a key role in maintaining organized processes, supporting strategic campaigns and enabling smooth day-to-day departmental operations.

Eugene
,
Oregon
Full-Time

PenFed is hiring a (Hybrid) Reporting Manager, Member Tax & Unclaimed Property at our Eugene, Oregon or Alexandria, Virginia service center. This role supports the management of PenFed’s information reporting to members, beneficiaries, state and federal government agencies. Key responsibilities include year-end tax reporting; escheatment/unclaimed property reporting; Puerto Rico year-end tax reporting; reporting and remitting required withholding payments; reconciling withholding accounts (federal, state, Puerto Rico, etc.); and supporting the Senior Manager in reviewing compliance procedures (including examinations), recommending improvements, and implementing process enhancements using AI and automation technologies.

San Antonio
,
Texas
Full-Time

PenFed is hiring a Customer Service Representative at our San Antonio, Texas service center.  The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance.  This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the member’s financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily.  The incumbent must successfully complete the member service training program including on-the-job training and call monitoring.

 

Starting rates will range from $19.00 and $22.00 per hour, depending on education and relevant work experience. The expected start date for this position is May 18th, 2026.

 

Shift: Thursday-Saturday, and Monday - 8:30 am - 7:00 pm

McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Lead Auditor, Risk & Operations at our Tysons, Virginia location. The Lead Auditor, Risk and Operations, is responsible for the planning, coordination, and execution of assigned internal audits in the risk and operations audit portfolio. This position works closely with senior management to identify and evaluate key business risks and recommend actions to mitigate risks while improving and maturing processes. The Lead Auditor acts as a subject matter expert, builds relationships with business department leaders, and provides coaching and mentoring to Internal Audit staff.  This position may complete audits independently or may lead, direct, and review the work of a team of Auditors on complex audits.

McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Senior Manager, FP&A Consumer Banking at our Tysons, Virginia location.  The Senior Manager, FP&A Consumer Banking & Executive Decisioning Support plays a key role in PenFed’s Financial Planning & Analysis (FP&A) Team providing strategic financial leadership and decision support to the Consumer Banking business and PenFed executive team.  This role requires a strategic consulting mindset and the ability to lead complex analyses, develop and evaluate business cases, and guide high-impact initiatives across the Consumer Banking Segment.  The Senior Manager partners closely with business leaders to own the outcomes of core FP&A processes, including forecasting, budgeting, expense management, and long-range planning. Operating as a trusted advisor to senior business leaders, the Senior Manager translates strategy into financial outcomes, ensures analytical rigor across planning activities, and enhances the quality, clarity, and impact of financial insights delivered to executives. 

Teller
Financial Center Operations
FT Buchanan
,
Puerto Rico
Full-Time

PenFed is hiring a Teller to work onsite at our Fort Buchanan, Puerto Rico branch.  The primary purpose of this job is to assist with members service needs in form of selling of products, completing teller transactions, accurate balancing and performing additional operational duties.  This position can also assist in the training of other branch employees.  This position will play a vital role in delivering Best in Class Member Experience.  The incumbent will work directly with the Branch Service Representative (BSR) sales team utilizing sales techniques to uncover member needs while creating a positive member experience.

Sr Loyalty Operations & Controls Specialist
Consumer Product, Analytics and Modeling
McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Sr Loyalty Operations & Controls Specialist at our Tysons, Virginia location.  The Sr Operations & Controls Specialist will play a critical role in establishing and managing the operational infrastructure, control environment, and risk management framework for the enterprise-wide PenFed Member Rewards program (PMR). This position will help ensure that loyalty operations—including points issuance and redemption, partner integrations, and member servicing—are executed accurately, comply with regulatory expectations, and align with the institution’s risk appetite. The incumbent will partner cross-functionally with Product, Technology, Compliance, Risk, Legal, Finance, and external partners to design and operate a resilient, scalable, and trusted loyalty platform and member experience.

Retail Banker
Financial Center Operations
Humacao
,
Puerto Rico
Full-Time

PenFed is hiring a Retail Banker to work onsite at our Humacao, Puerto Rico branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

Retail Banker
Financial Center Operations
Guaynabo
,
Puerto Rico
Full-Time

PenFed is hiring a Retail Banker to work onsite at our San Patricio, Puerto Rico branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

Digital Product Owner - Unsecured Lending
Consumer Product, Analytics and Modeling
McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Digital Product Owner - Unsecured Lending at our Tysons, Virginia location. The Digital Product Owner – Unsecured Lending leads the end-to-end product lifecycle for the Personal Loan, Student Loan, and Overdraft Line of Credit digital acquisition and servicing experiences. This role partners closely with the Unsecured Lending Product Strategy, Technology, Operations, and Member Experience teams to define and execute a roadmap that drives loan growth, enhances digital engagement, and delivers exceptional member value. The ideal candidate combines business acumen, analytical skills, and a deep understanding of consumer lending and user experience within an Agile environment.

Lewes
,
Delaware
Full-Time

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator II to work onsite at our Lewes, Deleware office.  The primary purpose of this job is to provide operational, recruitment and administrative support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty.

McLean
,
Virginia
Full-Time

PenFed is hiring a Sr. Manager Engineer, Digital Banking to work onsite at our Tysons, Virginia location.  The primary purpose of this job is to provide engineering and solution architecture support for complex system management activities related to system software, hardware, performance, problem determination or resource management requiring communication and coordination with vendors, technicians, clients, and management. The role will provide technical input to management decision-making in the areas of digital banking system for PenFed. Responsibilities include defining tech requirements; performing detailed analysis of various projects and requests; developing designs for projects that have medium to high complexity; formulating procedures; monitoring key performance indicators; and implementing advanced business solutions. 

McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Data Governance Analyst at our Tysons, Virginia location.  The primary purpose of this job is to provide analytical and system support services to PenFed’s Enterprise Data Governance (EDG) program. The incumbent will provide day-to-day operational and administrative support for the company’s data governance tools and will perform complex data and system analyses required to support and enhance data governance tools and processes. The results of analyses performed will be used to enhance existing capabilities, address and monitor data governance issues, and evaluate new functionality making the governance of data more efficient   In addition, this role tracks and monitors enhancement and incident requests reported to the vendor and regularly interacts with Data Management, Data Owners, and Data Stewards throughout the company.

Tysons Corner
,
Virginia
Part-Time

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a (Remote) Part-Time Real Estate Referral Counselor. The primary purpose of this job is to serve as the critical link between real estate customers, various mortgage partners, and elite real estate agents. This role’s mission is to manage a diverse pipeline of real estate leads from various sources, as well as handling a high volume of inbound and outbound calls. The incumbent will transform inquiries into successful real estate placements through active listening, product knowledge, and empathy.

 

**This role can be located anywhere in the United States**
The anticipated starting hourly range for this role is $18 - $21 
This position is eligible for the organization’s annual Balanced Scorecard bonus subject to board discretion and approval 
This position is also eligible for the opportunity for an annual Pay for Performance bonus 

Retail Banker
Financial Center Operations
Washington
,
Washington, DC
Full-Time

PenFed is hiring a Retail Banker to work onsite at our DC VA Medical Center branch located in Washington, DC.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

Retail Banker
Financial Center Operations
West Point
,
New York
Full-Time

PenFed is hiring a Retail Banker to work onsite at our Cadet branch located in West Point, New York.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

San Antonio
,
Texas
Full-Time

PenFed is hiring a SalesForce Administrator - Collections & Servicing to work onsite at our San Antonio, Texas service center.  The Salesforce Administrator – Collections & Servicing will be part of a highly diverse team of business and tech-savvy individuals who support operational teams by improving, maintaining, and monitoring the software they use. This role involves ensuring stability, integrity, and efficiency of software applications across various environments that interact with our primary Salesforce platform. A day in the life of a Salesforce Administrator – Collections & Servicing might include addressing inquiries from end users related to issues or questions about Salesforce, meeting with stakeholders to define requirements for an upcoming system enhancement, leading user acceptance testing for the next release, or demoing a new feature to end users. An admin will have a strong consumer collections and/or loan servicing background, a thorough understanding of Salesforce, and the collaborative skills necessary to partner with various internal and external teams to configure, monitor, troubleshoot and deliver meaningful change.

Alexandria
,
Virginia
Full-Time

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Branch Manager to work onsite in our Fairfax County offices. The purpose of this job is to ensure continual branch growth through the implementation of unique marketing and business development strategies as well as build the foundation for strong business relationships through the recruitment, training and oversight of independent contractor real estate agents and staff.  This position will oversee the continued success of the branch by ensuring compliance with regulations, management of branch office real estate transactions & escrow responsibilities.

Alexandria
,
Virginia
Full-Time

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a (Hybrid) Marketing Specialist at our Alexandria, Virgina office.  The primary purpose of this job is to be a multi-disciplinary marketer, moving fluidly between design, strategy, and execution to support our company and our customers (Real Estate Agents). The incumbent should be able to design "scroll-stopping" digital content or crafting a social media campaign with an influencer mindset; and editing short-form video content, exploring AI tools for innovation, or curating high-impact communications for our internal network.

 

The incumbent should have an impeccable eye for visual design and a strong command of social media. Beyond these core skills, the incumbent will possess a passion or aptitude for our key growth areas: video storytelling (creating engaging short-form content), web content strategy (managing our intranet and blog resources), or digital communications (crafting newsletters and email campaigns). We will leverage their unique strengths to help drive our collective success. This role will strengthen our brand reputation through high-caliber visuals, engaging content, and strategic insights.

Santa Rosa Beach
,
Florida
Full-Time

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a (Hybrid) Marketing Specialist at our Santa Rosa Beach, Florida office.  The primary purpose of this job is to be a multi-disciplinary marketer, moving fluidly between design, strategy, and execution to support our company and our customers (Real Estate Agents). The incumbent should be able to design "scroll-stopping" digital content or crafting a social media campaign with an influencer mindset; and editing short-form video content, exploring AI tools for innovation, or curating high-impact communications for our internal network.

 

The incumbent should have an impeccable eye for visual design and a strong command of social media. Beyond these core skills, the incumbent will possess a passion or aptitude for our key growth areas: video storytelling (creating engaging short-form content), web content strategy (managing our intranet and blog resources), or digital communications (crafting newsletters and email campaigns). We will leverage their unique strengths to help drive our collective success. This role will strengthen our brand reputation through high-caliber visuals, engaging content, and strategic insights.

Retail Banker
Financial Center Operations
Arlington
,
Virginia
Full-Time

PenFed is hiring a Retail Banker to work onsite at our Pentagon Branch located in Arlington, Virginia. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

 

This PenFed Financial Center is located within the Pentagon, located at Pentagon, Concourse Level, Arlington, VA 20301.  A requirement for this position is the ability to obtain a badge issued by the Department of War to have full building access.  Although not a PenFed policy/requirement, the Department of War’s policy, as has been communicated to PenFed, is that non-U.S. citizens and/or non-permanent residents are not eligible for badge access at the Pentagon building. 

McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Sr Manager, Corporate Strategy at our Tysons, Virginia location.  The Sr. Manager, Corporate Strategy supports the development and execution of the credit union's strategic agenda by conducting market research, building analytical frameworks, and translating data into actionable insights. This role will contribute to the annual strategic planning process, competitive intelligence function, and business case development efforts. This position requires a strategic thinker who is detail-oriented, and analytically strong with a passion for financial services strategy and a track record of delivering high-quality work and recommendations in a fast-paced, executive-facing environment.

McLean
,
Virginia
Full-Time

PenFed is hiring a (Remote) Hogan Engineer II associated with our Tysons, Virginia location. The primary purpose of this role is to participate in technical analysis, design, and implementation of Hogan application enhancements and production fixes in a core banking environment.

 

**This role can be located anywhere in the United States**

The anticipated starting salary range for this role is $79,400 to $145,688
This position is eligible for the organization’s annual Balanced Scorecard bonus subject to board discretion and approval 
This position is also eligible for the opportunity for an annual Pay for Performance bonus 

McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Engineer II IT, Network Engineering at our Tysons, Virginia location.  The primary purpose of this role is to perform engineering and implementation of specific tasks on enterprise infrastructure systems, services and applications. Responsibilities include, but are not limited to, system design; standards-based implementation, capacity planning, systems integration, process / procedure development and refinement, troubleshooting and technical support.

Eugene
,
Oregon
Full-Time

PenFed is hiring a Customer Service Representative to work onsite at our Eugene, Oregon service center.  The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance.  This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the member’s financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily.  The incumbent must successfully complete the member service training program including on-the-job training and call monitoring. 

 

Starting rates will range from $19.00 and $22.00 per hour, depending on education and relevant work experience. The expected start date for this position is May 18th, 2026.

Retail Banker
Financial Center Operations
Augusta
,
Georgia
Full-Time

PenFed is hiring a Retail Banker to work onsite at our Davis Road Branch located in Augusta, Georgia. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

Phoenix
,
Arizona
Full-Time

PenFed is hiring a (Hybrid) Mortgage Learning Partner/Trainer at our Phoenix, Arizona location.  The primary purpose of this role is to partner with the mortgage line of business (LOB) clients and to facilitate engaging training courses in the job-specific technical training and soft-skills areas. This individual will guide the learner using effective adult learning principles. Learning sessions will be facilitated using multiple delivery modalities.  In addition to facilitation, this role will contribute to the design and curation of learning content.  

McLean
,
Virginia
Full-Time

PenFed is hiring (Hybrid) Director, Information Security Risk & Compliance at our Tysons, Virginia location.  The primary purpose of this role is to lead the development, implementation, and continuous improvement of the enterprise Information Security risk and compliance program. This includes overseeing comprehensive risk reporting, driving the creation and maintenance of Information Security policies and standards, steering security education and awareness activities, and ensuring ongoing compliance with internal policies, regulatory requirements, and applicable laws. The Director provides strategic leadership to strengthen the organization’s security posture, promote policy adherence, and enable effective risk‑based decision‑making across the enterprise.

Manager, Consumer Lending Policy & Risk Analytics
Consumer Product, Analytics and Modeling
McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Manager, Consumer Lending Policy & Risk Analytics at our Tysons, Virginia or Irving, Texas location.  The primary focus of this job is to manage credit analysis to drive sustainable growth in consumer credit policy and conduct credit risk monitoring to ensure policy performance. You will explore utilizing AI in your analysis and collaborate in building advanced valuation and risk detection models. You will conduct hands-on analysis and have people management opportunities. You have a direct influence on strategic goal setting for the broader Consumer Lending Policy and Analytics team and positively impact on PenFed’s credit product experience for millions of PenFed members.

Senior Manager - Aftermarket Product Sales
Consumer Product, Analytics and Modeling
McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Senior Manager, Aftermarket Product Sales at our Tysons, Virginia; Omaha, Nebraska; San Antonio, Texas; Irving, Texas; or Eugene, Oregon location. The Sr Manager of Ancillary Product Strategy & Performance is responsible for developing and executing the strategic roadmap for PenFed’s ancillary product portfolio across all Consumer Lending channels, including Auto and Unsecured Lending. This role ensures that member protection and value-added products, such as GAP, Vehicle Protection Plans, Credit Protection, and similar offerings deliver strong financial performance, regulatory compliance, and exceptional member value.

Sr Director Pricing & Product Analytics
Consumer Product, Analytics and Modeling
McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Sr Director Pricing & Product Analytics at our Tysons, Virginia; Dallas, Texas or San Antonio, Texas location. PenFed is seeking a Senior Director of Pricing & Product Analytics to drive pricing strategy, product performance insights, and portfolio optimization across the Auto Lending and Unsecured Lending businesses (including Personal Loans, Student Loans, and Overdraft Lines of Credit). The incumbent will be responsible for leading pricing and product analytics, developing data-driven recommendations, and providing executive-ready insights that influence business strategy. The role requires deep expertise in consumer lending economics, pricing optimization tools, and analytical storytelling to support sustainable growth, risk-adjusted returns, and competitive positioning. The ideal candidate has proven experience partnering with Product, Risk, Decision Science, and Finance teams, while leading a small team of analysts in delivering high-quality insights and reporting.

McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Sr. Marketing Analyst at our Tysons, Virginia location. The primary purpose of this position is to evaluate and report on marketing initiatives and campaign performance to help drive brand and product growth. The role will involve working closely with the marketing & brand management team, product teams, and data teams to deliver insights to help budget and drive marketing efficiencies across products and channels.

McLean
,
Virginia
Full-Time

PenFed is hiring a (Hybrid) Director, Enterprise Data Governance to lead second line of defense data governance and oversight activities at our Tysons, Virginia location.  This leader will report to the AVP of Enterprise Risk Management, responsible for enhancing and monitoring enterprise data governance policies and standards, ensuring data risk is effectively managed across the firm and collaborating closely with the Chief Data & Analytics Office and business units to improve PenFed’s data maturity. This individual will play a key role in performing independent review of first line risk and control assessment of PenFed’s data management activities. The position will support the Enterprise Risk Management Committee proceedings and create reports and recommendations for PenFed Board of Directors’ consumption, as well as all regulatory requests. 

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