Your Favorite Jobs

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Director, PenFed Home Lead Channel to work onsite at our San Antonio, Texas or Phoenix, Arizona location.  The Director, PenFed Home Lead Channel will own the performance of the PenFed Home lead channel for PenFed Realty and serve as the primary liaison between PenFed Realty and PenFed Mortgage. This individual will be accountable for the placement of PenFed-generated real estate leads with PenFed Realty agents and with brokers and agents in the PenFed Realty referral network, and for driving lead placement, conversion, and mortgage attachment rates. The Director will oversee lead nurturing and agent follow-up to ensure every buyer receives a strong Very Important Buyer (VIB) experience, and will manage performance standards for the referral network in partnership with the PenFed Realty Business Development team. Working closely with PenFed Home, Marketing, Technology, Business Development, and the PenFed Relationship Manager team, the Director will influence lead generation programs, optimize the CRM and nurture campaigns, and serve as a thought leader for applying agentic AI and business intelligence to improve lead capture, operational efficiency, and channel performance. The ideal candidate pairs strong sales acumen with a clear understanding of how marketing and technology drive revenue.

PenFed is hiring a Bilingual Recovery Specialist to work onsite at our San Antonio, Texas Service Center.  This role is responsible for the comprehensive management and recovery of charged-off consumer loans and accounts, requiring a strong combination of analytical, negotiation, and communication skills. The specialist will work within both manual and automated collection environments, employing analytical and negotiation skills to maximize recovery on each account. This includes initiating follow-up activities, maintaining meticulous records, and utilizing various communication methods to resolve outstanding debts. A critical aspect of this role involves determining reasons for delinquency and offering appropriate repayment plans, including paid-in-full and settlement options, in accordance with established PenFed procedures.

PenFed is hiring a Sr. Manager, Collections Strategy to work onsite at our San Antonio, Texas Service Center.  The Senior Manager of Collection Strategy provides strategic and operational leadership for the organization’s collection and recovery capabilities, with responsibility for optimizing decision strategies, technology, reporting, workforce effectiveness, and regulatory compliance. The position oversees the design and continuous improvement of end-to-end collection and post-charge-off recovery approaches, including risk segmentation, contact strategies, digital communications, settlement structures, legal and third-party placements, and supporting platforms such as FICO Decision Modeler and PenCollect. Through rigorous analysis of performance, forecasting, cost-to-collect, call-volume, and portfolio data, the role delivers actionable insights to senior leadership and ensures the accuracy and integrity of management reporting. The position also partners across leadership, Human Resources, Workforce Management, technology teams, vendors, collection agencies, and debt buyers to strengthen controls, improve resource allocation, resolve operational issues, enhance member engagement, and achieve sustainable delinquency and loss-management outcomes.

PenFed is hiring a Teller to work onsite at our Pentagon Financial Center located in Arlington, Virginia. The primary purpose of this job is to assist with members service needs in form of selling of products, completing teller transactions, accurate balancing and performing additional operational duties.  This position can also assist in the training of other branch employees.  This position will play a vital role in delivering Best in Class Member Experience.  The incumbent will work directly with the Branch Service Representative (BSR) sales team utilizing sales techniques to uncover member needs while creating a positive member experience.

This PenFed Financial Center is located within the Pentagon, located at Pentagon, Concourse Level, Arlington, VA 20301.  A requirement for this position is the ability to obtain a badge issued by the Department of War to have full building access.  Although not a PenFed policy/requirement, the Department of War’s policy, as has been communicated to PenFed, is that non-U.S. citizens and/or non-permanent residents are not eligible for badge access at the Pentagon building. 

PenFed is hiring a (Hybrid) Data Governance Analyst at our Tysons, Virginia location.  The primary objective of this role is to analyze and mitigate risks within PenFed’s Enterprise Data Governance (EDG) program. This position handles the day-to-day administration of the company’s data governance tools and performs complex analyses. Results from these analyses will drive program enhancements, resolve data management issues, and optimize functionalities. Additionally, this role tracks incident & enhancement requests and regularly interacts with Data Management, Data Owners, and Data Stewards throughout the company.

Preference will be given to candidates authorized to work in the United States without current or future employer sponsorship.

PenFed is hiring a Manager Collections Recovery to work onsite at our San Antonio, Texas Service Center.  The primary purpose of this role will be to drive the strategy of the unit and ensure corporate strategic initiatives are supported, and that processes are aligned with division targets in an efficient and effective manner.  The role will also provide oversight and management of entire consumer charge-off portfolio including debt sales, 3rd party assignment of charged off loans and in-house charge-off recovery activity. The incumbent will oversee the day-to-day operational process of the recovery unit within Collections. 

PenFed is hiring a Manager IT, Core Engineering Applications to work onsite at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location.  The IT Manager oversees a team of COBOL, JCL, Hogan, Assembler, Mainframe programmers and the operation, enhancement, and stability of legacy systems. This role leads delivery and production support for critical batch and transactional workloads, partners closely with IT leaders on Mule and Salesforce platforms to ensure seamless integrations, and drives clear stakeholder communication, planning, and outcome-based reporting. The manager embraces innovation while advocating for the proven resiliency, performance, and business value of legacy platform capabilities.

PenFed is hiring a (Hybrid) Senior FP&A, Home Lending & CRE Manager at our Tysons, Virginia location.  The Senior FP&A – Home Lending & CRE Manager plays a key role in PenFed’s Financial Planning & Analysis (FP&A) Team providing strategic financial leadership and decision support to the Home Lending/Commercial business as well as PenFed executive team.  This role requires a strategic consulting mindset and the ability to lead complex analyses, develop and evaluate business cases, and guide high-impact initiatives across the company.  The incumbent partners closely with business leaders to own the outcomes of core FP&A processes, including forecasting, budgeting, expense management, and long-range planning.  Operating as a trusted advisor to senior business leaders, the Senior Manager translates strategy into financial outcomes, ensures analytical rigor across planning activities, and enhances the quality, clarity, and impact of financial insights delivered to executives.

PenFed is hiring a (Hybrid) Domain Architect at our Tysons, Virginia location.  The primary purpose of this role is to define and lead the enterprise strategy, architecture, governance, and modernization of digital workplace technologies. Serving as the senior technical authority for Microsoft 365, endpoint management, cloud identity, collaboration, security, automation, and enterprise AI services, this role translates business priorities and risk requirements into secure, scalable, and supportable solutions. The architect will establish standards and roadmaps, guide complex transformation initiatives, and partner across Technology, Information Security, Risk, and business teams to improve employee productivity while meeting operational, regulatory, and compliance obligations.

PenFed is hiring a (Hybrid) Forward Deployed Engineer, AI Agentic Delivery at our Tysons, Virginia location.  The Forward Deployed Engineer (FDE) embeds directly with PenFed business and delivery teams to translate high-value, high-friction member and business problems into deployed, production-ready Agentforce and AI agent solutions in a matter of weeks rather than quarters. Working alongside senior engineers, architects, and a Deployment Strategist as part of a small, outcome-focused pod, this role is responsible for shipping real member-facing solutions using best-in-class AI tooling, own real technical components end-to-end, and help build PenFed's own agentic delivery capability so it depends less on external vendor pods over time.

PenFed is hiring a (Hybrid) Director, Model Risk Management at our Tysons, Virginia; San Antonio, Texas or Irving, Texas location.  The primary purpose of this position is to lead PenFed’s Model Validation for Consumer Banking and Fraud Risk Management in the Model Risk Management program. The Director will focus on the validation and monitoring of performance for models critical to executive decision-making in the areas of consumer banking new acquisitions, marketing campaigns, fraud risk detection, consumer portfolio credit risk management, and membership risk management.    

PenFed is hiring a (Hybrid) Commercial Real Estate Lending Associate at our Tysons, Virginia or New York, New York location.  The primary purpose of this job is to provide analytical support across the underwriting and asset management functions of the Commercial Real Estate department. Reporting to the Senior Manager of Credit Underwriting, the individual will support the evaluation, structuring, and ongoing monitoring of commercial real estate loans across multiple property types, with a heavy emphasis on building detailed Excel-based financial models, using Argus Enterprise, preparing sensitivity analyses, drafting credit request memoranda, and producing loan-level, portfolio-level, and market-level analytics to support sound credit decisions aligned with PenFed’s policies, procedures, and risk appetite.

PenFed is hiring a (Hybrid) Director, Enterprise Data Governance to lead second line of defense data governance and oversight activities at our Tysons, Virginia location.  This leader will report to the AVP of Enterprise Risk Management, responsible for enhancing and monitoring enterprise data governance policies and standards, ensuring data risk is effectively managed across the firm and collaborating closely with the Chief Data & Analytics Office and business units to improve PenFed’s data maturity. This individual will play a key role in performing independent review of first line risk and control assessment of PenFed’s data management activities. The position will support the Enterprise Risk Management Committee proceedings and create reports and recommendations for PenFed Board of Directors’ consumption, as well as all regulatory requests. 

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a (Hybrid) Real Estate Closing Manager at our Flower Mound, Texas office.  The primary purpose of this job is to represent the Berkshire Hathaway HomeServices PenFed Realty brand and provide impeccable customer service.  The incumbent will be responsible for managing the closing team and acting as a liaison between all parties involved during the closing process.  

PenFed is hiring a (Hybrid) Sr. Manager, Performance Marketing at our Tysons, Virginia location. This role serves as the gateway between Marketing, Product, Finance, Analytics, and Strategy teams, ensuring that marketing investments are aligned to business priorities and delivering maximum member growth, revenue, and profitability. The Senior Manager will leverage advanced analytics, forecasting, and optimization techniques to inform investment decisions and improve return on marketing spend across Deposits, Credit Cards, Consumer Lending, Mortgage, Auto, and Membership initiatives.

The incumbent combines strong financial acumen, marketing analytics expertise, strategic thinking, and executive communication skills to influence resource allocation decisions and drive measurable business outcomes.

PenFed is hiring a Credit Bureau Specialist to work onsite at our Omaha, Nebraska Service Center.  The primary purpose of the Credit Bureau Specialist role is to investigate and respond to credit bureau disputes while maintaining compliance and accuracy. The incumbent will ensure compliance and balance with standard credit bureau reporting. 

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a (Hybrid) Real Estate Administrative Services Specialist I at our Alexandria, Virginia office.  The primary purpose of this job is to support the administrative functions of the Professional Services Department. This position will provide full-service support and acts as a central point of contact for transaction processing, data entry, licensing, and additional administrative and agent services for offices across PenFed Realty. This position will also collaborate across departments to provide best-in-class support to our offices to ensure agent success.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator to work onsite at our Annapolis, Maryland office.  The primary purpose of this job is to support our Real Estate Sales office. This position will provide operational, administrative, and social media support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty.

PenFed is hiring a (Hybrid) Sr HRIS Analyst at our Tysons, Virginia location.  This positon will lead HRIS functions including evaluating, analyzing and maintaining the Human Capital Management (HCM) applications across the employee life cycle, to include overseeing data management policies and procedures. Leads and coordinates HRIS projects, the automation of Human Resources programs and the design and production of ad-hoc and scheduled reports. Also serves as the technical point-of-contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The Sr HRIS Analyst also supports HCM upgrades, patches, testing and other technical projects as assigned.

PenFed is hiring a (Hybrid) Corporate Systems Director, IT at our Tysons, Virginia location. The primary responsibility for this role is to act as a strategic leader of corporate systems technology to lead our corporate systems, enterprise production control and other technology teams. This critical role is responsible for the overall business project delivery and modernization strategy of our Corporate Systems, ensuring its stability and performance as it continues to support essential business operations. This leader will act as a key liaison, engaging business leaders to align technology initiatives with organizational goals and guarantee the delivery of world-class technology support. This role will serve as a member of the senior IT leadership team in shaping business and IT strategy, making investment and priority trade-off decisions, reducing unit costs, negotiating and managing vendor contracts, adopting AI approach to delivery and improving employee talent, commitment and morale.

This leader will help improve system availability, resiliency, security and stability through prevention of issues causing unavailability, detecting through effective monitoring and early intervention, managing the outage calls with all the stakeholders efficiently and purposefully. This role is critical in ensuring continuous improvement of corporate systems covering enterprise systems like PeopleSoft, Nautilus, UiPath and Production Control. The leader ensures effective vulnerability management, reporting & tracking, and deploy efficient strategies to prevent repeat issues. The job requires extensive experience in leading and maturing corporate system processes, specifically in Production Control, Batch Job execution, UiPath BOTs, Peoplesoft, Nautilus systems. This position will work with IT Governance, Business Resiliency, Audit, vendors, business stakeholders, Information security, infrastructure, PenFed senior management and other IT teams to stabilize and mature system health.

PenFed is hiring a (Hybrid) Director, AI Management & Technology at our Tysons, Virginia location. The Director, AI Management & Technology leads the technical-management and management-technology capabilities within PenFed’s AI Management function. Reporting to the AVP, Responsible AI Architecture & Governance, the Director translates approved policies, standards, and objectives into technical requirements, architecture guidance, decision criteria, and scalable technology capabilities.

The role provides enterprise guidance and serves as a trusted advisor for Large Language Models, Generative AI, agents, embedded AI, and emerging technologies. It also leads the functional strategy for AI management systems, workflows, integrations, data, and reporting.

PenFed is hiring a Bilingual Customer Service Representative to work onsite at our Fort Hood, Texas Service Center.  The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance.  This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the members’ financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily.  The incumbent must successfully complete the member service training program including on-the-job training and call monitoring.

The expected start date for this position is November 16th, 2026.

PenFed is hiring a Bilingual Customer Service Representative to work onsite at our San Antonio, Texas Service Center.  The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance.  This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the members’ financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily.  The incumbent must successfully complete the member service training program including on-the-job training and call monitoring.

The expected start date for this position is November 16th, 2026.

PenFed is hiring a (Hybrid) Senior Manager, Consumer Banking Payment Operations at our Omaha, Nebraska Service Center.  The primary purpose of this role is to manage a team of payment operations specialists, with a keen focus on operational efficiencies and continual process improvements while maintaining a high degree of daily business controls and compliance oversight. This position will lead ongoing efforts in evaluating workflows, strengthening controls, identifying opportunities for standardization, improvement and automation, and partnering with internal stakeholders and third-party vendors to strengthen service delivery, reduce operational risk and managing to strict SLAs, The role also ensures daily electronic files, remittance items, exceptions, returned items, and branch summary reconciliations are processed accurately, timely, and in accordance with PenFed policies & procedures and applicable Regulations.

PenFed is hiring a Senior Manager, Branch Operations to work onsite at our Kingstowne, Virginia Financial Center. The primary purpose of this position is to plan, implement, and oversee the execution of the financial center strategy across a cluster of financial centers in the designated market.  Key responsibilities include selecting, developing, motivating, and inspiring leaders and teammates (build/nurture the team); achieving sales, service, expense, and achieving profitability (grow the business); prioritizing Member support, satisfaction, and retention (take care of our Members); and establishing a culture of teamwork, camaraderie, and family (promote engagement & satisfaction).

This includes working closely with individual financial center managers and assistant managers to establish a can-do attitude, grow passion and perseverance within their team, and promote a member-centric approach to every action undertaken. The leader must be a self-starter who thrives on delivering perfect member experiences, is unwavering in their adherence to established procedures, and believes to their core in the credit union mantra of “people helping people.”  Additional responsibilities include championing community outreach, fostering teammate engagement, and developing a strong destination employer culture.     

PenFed is hiring a Financial Center Manager to work onsite at our San Patricio Financial Center located in Guaynabo, Puerto Rico. The Financial Center Manager III manages over ten (10) full time employees or manage multiple Financial Centers.  The incumbent will be responsible for creating a team environment and driving a member-centric culture to make members’ financial lives better. This position will provide an exceptional member experience, understand the needs of our members, and ensure members are introduced to and provided with the most appropriate solution to improve their financial lives. The Financial Center Manager III is responsible for the day-to-day performance and overall management of the Financial Center.

PenFed is hiring a Retail Banker to work onsite at our Fort Shafter, Hawaii Financial Center.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.

PenFed is hiring a (Hybrid) Salesforce Engineer II, Service Delivery at our Tysons, Virginia location.  The primary purpose of this position is to design, build, secure, deploy, and support enterprise Salesforce solutions with a strong emphasis on Agentforce, AI-enabled service experiences, automation, integration, and operational reliability. The role serves as a senior technical contributor for PenFed Salesforce applications, and ITSM capabilities, Agentforce digital assistants, and agentic workflows that improve employee and member service outcomes. 

The Engineer II applies deep Salesforce engineering expertise across Apex, Lightning Web Components, Flow, Service Cloud, Experience Cloud, Financial Services Cloud, integrations, data, and CI/CD, while also leading the design and governance of AI agents, prompt and action frameworks, knowledge grounding, observability, testing, and compliance controls. This position partners with business, architecture, InfoSec, compliance, operations, and vendor teams to deliver secure, auditable, production-ready solutions. 

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is seeking a (Hybrid) Real Estate Video Marketing Specialist based within a commutable distance to our Niceville or Santa Rosa Beach, Florida offices. The primary purpose of this job is to be a multi-disciplinary marketer - moving fluidly between developing strategy, video storytelling/multimedia content creation, and execution to support our company and our customers (Real Estate Agents).

The ideal candidate is a video-first creator capable of planning, filming, and editing engaging short and long-form video content to support our company and real estate agents. While video production is the core focus of this position, the specialist will also support digital graphic design, social media scheduling, and internal brand communications as secondary responsibilities.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring an AI Product Manager. This fully remote opportunity is open to candidates located anywhere in the United States. The AI Product Manager owns the design, delivery, and adoption of PFR IT's AI agent products, beginning with the AI Personal Assistant (AIPA) program and expanding to the broader AI portfolio as it matures. This is a hands-on product role: the incumbent defines the problem, builds working prototypes, and ships production agents on the Gemini Enterprise Agent Platform alongside AI developers rather than handing specifications across a wall. The position is accountable for agent quality in production, including the evaluation sets that define acceptable performance, the automated pipeline that tests and releases changes, the escalation paths for when an agent is wrong, the consumption cost of the agents in service, and the measurable adoption of these tools by agents, sales managers, and administrative staff across the brokerage.

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Branch Manager to work onsite at our Fairfax, Virginia office.  The purpose of this job is to ensure continual branch growth through the implementation of unique marketing and business development strategies as well as build the foundation for strong business relationships through the recruitment, training and oversight of independent contractor real estate agents and staff. This position will oversee the continued success of the branch by ensuring compliance with regulations, management of branch office real estate transactions & escrow responsibilities. 

PenFed is hiring a (Hybrid) Senior Manager, PenFed Home Strategy at our San Antonio, Texas or Phoenix, Arizona location.  The primary purpose of this position is to own, build, monitor, and continuously evolve PenFed Home’s mortgage digital storefront and web page experience across penfed.org. This role will serve as the business product owner for mortgage web pages supporting purchase, refinance, home equity, home buying, tools/resources, and campaign landing experiences. By combining the financial strength of PenFed Credit Union with the real estate expertise of PenFed Realty, we are reimagining the home buying experience to deliver unique, member-focused advantages grounded in our credit union values. The Sr. Manager will translate mortgage business goals, member needs, sales feedback, marketing priorities, analytics insights, and compliance requirements into clear page strategies, content requirements, component needs, launch plans, and optimization roadmaps. This individual will work with Sales, Marketing, Product, IT, Data & Analytics, Legal, Compliance, PenFed Realty, and external agencies to deliver high-quality digital experiences from concept through launch and ongoing performance improvement.  The ideal candidate is a strategic builder and cross-functional leader who thrives at the intersection of innovation, collaboration, and execution.

PenFed is hiring a (Hybrid) Risk Analyst, Enterprise Risk Management & Internal Controls at our Tysons, Virginia location.  The primary purpose of this job is to support PenFed’s Enterprise Risk Management (ERM) function in supporting the maintenance and execution of the ERM framework.

PenFed is hiring a (Hybrid) Sr Manager Personal Loan Strategy at our Tysons, Virginia location.  We are seeking a Senior Manager of Personal Loan Strategy to drive the growth, expansion, and strategic planning of our Personal Loan business. This role will be responsible for developing and executing strategies to expand market presence, optimize portfolio performance, and identify new opportunities for growth. The ideal candidate will have deep expertise in consumer lending, a strong analytical mindset, and experience leading strategic initiatives in a fast-paced environment.

PenFed is hiring a Retail Banker to work onsite at our Kingstowne Financial Center located in Alexandria, Virginia.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a (Hybrid) Senior Accountant at our Tysons, Virginia location.  The primary purpose of this job is to apply comprehensive knowledge of accounting principles, concepts, practices, and standards in performing complex duties related to preparing and analyzing financial information to record transactions, prepare reports, and review and verify accuracy. This position will also work with consultants, auditors, and others to analyze and provide information on operational, reporting, or system impact related to policy changes and new products; contribute to special projects; and may train staff.

PenFed is hiring a (Hybrid) VP, Intelligent Banking Platform at our Tysons, Virginia location. The primary purpose of this position is to own the architecture, engineering, and continuous delivery of PenFed’s first-party member digital banking platform, serving approximately three million members across web and native mobile.

The credit union builds and operates its own member experience and orchestration layers rather than relying solely on a packaged digital banking front end. The platform is supported by enterprise CRM, data, AI, analytics, and integration capabilities, and connects to the credit union's core banking and product systems of record. This role is accountable for the member-facing platform layers and their integrations; operational ownership of the underlying systems of record resides with designated enterprise technology and business owners, and the credit union retains institutional responsibility for the oversight of all third-party and vendor-provided services.

This role owns the platform and architecture behind a member experience aims to be predictive, insightful, and anticipatory — conversational and agent-enabled where those modalities genuinely serve the member, and deliberately not where they do not. The incumbent is accountable for the capability model, information model, and integration contracts that govern how that platform evolves, and for the engineering organization that builds and operates it, working in alignment with enterprise technology, security, data, risk, and compliance standards.

PenFed is hiring a Consumer Loan Servicing Specialist II to work onsite at our Omaha, Nebraska Service Center.  Monitor and manage multiple reconciliation processes for payoffs, payments, invoices, and ancillary products for consumer loans in accordance with internal policies and procedures. Coordinate all operational activities relating to the timely and accurate handling of reconciliation, acting as the primary liaison between accounting, internal stakeholders, and vendors. This role will serve as the in-house technical resource for support and training of staff as applicable to the position.

PenFed is hiring a Retail Banker to work onsite at our Honolulu, Hawaii branch.  The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members’ needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.  

PenFed is hiring a (Hybrid) Director, Dealer Partner Product Strategy at our Tysons, Virginia or Irving, Texas Service Center location. The Director of Dealer Partner Product Strategy is a senior leadership role within the Consumer Lending Division, responsible for setting the strategic direction, driving financial performance, and advancing the growth of PenFed’s Auto Dealer Lending portfolio. This position owns the go-to-market strategy for all dealer-based auto lending channels and is accountable for delivering profitable growth, maintaining portfolio health, and enhancing the member experience across the full lending lifecycle.

As the business owner for Auto Dealer Lending, the Director partners closely with Technology, Operations, Risk, Finance, and Marketing to develop and execute strategies that balance growth, risk, and service excellence. This role also serves as the primary liaison to executive leadership, representing the Auto Lending business in strategic forums and cross-functional initiatives. The ideal candidate brings strong analytical rigor, product and financial acumen, leadership capability, and enterprise influence.

PenFed is hiring a Vendor & Consultant Relationship Specialist to work onsite at our San Antonio, Texas Service Center.  The primary purpose of the Vendor Relationship Specialist is to serve as the primary liaison between internal lending teams, enterprise vendor management, risk, compliance, and external partners. This role focuses on execution, performance monitoring, issue resolution, and continuous improvement across vendor-supported operational capabilities. Under guidance from the Management team, this role ensures vendors deliver contracted services effectively, compliantly, and in alignment with operational goals, regulatory requirements, and member experience standards.

PenFed is hiring a (Hybrid) Principal Data Scientist at our Tysons, Virginia location.  The primary purpose of this job is to lead the development of the next generation Credit Card origination model and the account management behavior score model.  The incumbent will lead modeling innovation, and coordinate with business partners to align modeling solutions with organizational objectives.

PenFed is hiring a (Hybrid) Sr Director, Consumer Digital Originations Platforms at our Tysons, Virginia location.  The primary purpose of this position is to lead the execution, delivery, and continuous improvement of digital origination and decisioning platforms across Consumer Banking. This role drives the development, configuration, and operation of platforms supporting consumer lending and deposit products, ensuring scalable, high-performing, and resilient systems. The position partners closely with Product, Risk, Operations, Technology, and external vendors to translate business requirements into effective platform capabilities, maintain high delivery quality, and enable efficient, data-driven decisioning across the end-to-end origination lifecycle.

PenFed is hiring a (Hybrid) Observability Engineer II at our Tysons, Virginia location. The primary purpose of this job is to lead the design, implementation, and ongoing support of enterprise observability and monitoring capabilities. This role is primarily focused on observability, leveraging Dynatrace and LogicMonitor to provide deep visibility into application performance, infrastructure health, and critical business services. This role also supports DevOps and platform enablement efforts by integrating observability into CI/CD pipelines, release processes, and operational workflows.

PenFed is hiring a VP, Deposit Products to work onsite at our Tysons, Virginia location. This role is responsible for leading and managing PenFed’s deposit products, services, and growth strategies. This role oversees the development, implementation, and optimization of deposit-related offerings, including checking, savings, money market, and certificate of deposit accounts, ensuring they align with PenFed’s strategic goals, member needs, and industry trends. The incumbent works closely with marketing, product development, technology, vendors and member services teams to design and promote competitive, member-focused solutions, while also ensuring regulatory compliance and risk management. Additionally, this role involves analyzing market data, monitoring competitor offerings, and assisting with implementing digital first strategies to enhance member acquisition and retention while reducing related operating expenses. The incumbent is expected to drive both growth and profitability in the deposit portfolio, using innovative approaches to increase deposit balances while fostering a high-performance, member-centric culture within the department. This position will place an emphasis on coordinating balance sheet planning, product pricing, marketing strategy, new product/feature development, performance assessment and financial analysis.

This role will also be responsible for analyzing technology and trends which could improve the digital acquisition and self-service experiences for PenFed’s deposit members.  This position will work collaboratively with Marketing, Finance, Risk Management, Legal, Information Technology, Operations and Services groups to deliver an industry leading experience that meets members’ needs and drives profitability via risk mitigation and digital experience improvements.

PenFed is hiring a (Remote) Engineer III, Hogan Applications.  The primary purpose of this role is to lead technical analysis, design, and implementation of Hogan application enhancements and production fixes in a mission-critical core banking environment.

PenFed is hiring a (Hybrid) Leads Management Analyst at our San Antonio, Texas or Phoenix, Arizona location.  The Analyst, Leads Management, will assist with the implementation of leads management campaigns to optimize mortgage and home equity loan production. This individual will assist in building and optimizing a mortgage lead workflow through Velocify that integrates with key platforms to ensure that leads are distributed, dispositioned, and prioritized accordingly. The role will support department work with operational teams and assist in providing requirements, prioritizing efforts, and project delivery. This individual will also work closely in department management to develop metrics, create reports, optimize lead campaigns, and provide necessary tools to the loan officers to maximize performance. 

PenFed is hiring a (Hybrid) Sr Data Science Manager, NPV Modeling at our Tysons, Virginia location. This role leads the NPV modeling function within the Decision Science department. The incumbent will manage a team of data scientists to develop, maintain, and enhance NPV models for consumer banking products, including Auto Loan, Personal Loan, Credit Card, and Deposit. This role is also responsible for building out Customer Life Time Value (CLTV) modeling to drive member profitability. Throughout the model lifecycle, the incumbent will partner with Finance, Product Strategy, Credit Risk, Pricing, and Second Line stakeholders to validate key assumptions, ensure NPV results are updated and reviewed in a timely manner, support strategic business decisions, and maintain rigorous monitoring and reporting of model performance.

PenFed is hiring a (Hybrid) Sr Manager, Consumer Lending Policy & Analytics at our Tysons, Virginia location.  The primary purpose of this job is to own end-to-end development and implementation of credit policy in Consumer Lending products space and conduct credit risk monitoring and analytics. You will explore utilizing AI in your analysis and collaborate in building advanced valuation and risk detection models. You will manage analysts and managers to achieve team’s strategic goals and contribute to setting up strategic goals and agenda for Consumer Lending Policy and Analytics team.

PenFed is hiring a (Hybrid) Manager, Quantitative Modeling at our Tysons, Virginia location.  The primary purpose of this job is to oversee the development of the credit card underwriting model and the account management behavior score model.  The incumbent will manage a small team of data scientists, ensure quality of deliverables, and coordinate with business partners to align modeling solutions with organizational objectives.