Real Estate Sales Support Specialist
Job Overview
PenFed Credit Union (PenFed), is hiring a (Hybrid) Real Estate Sales Support Specialist at our Alexandria, Virginia; Reston, Virginia or Fairfax/Oakton, Virginia office. The primary purpose of this job is to strongly support the Branch Manager and regional leadership in the growth of defined offices. This role is responsible for selling Berkshire Hathaway HomeServices PenFed Realty’s value proposition, coaching agents on increased production, and implementing an office culture where agents thrive and want to grow their careers. The Sales Support Specialist plays a critical role in achieving the business goals of Berkshire Hathaway HomeServices PenFed Realty’s local brokerage offices.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
- Facilitate the recruitment process for both new and seasoned sales agents by employing various methods, including cold-calling, referrals, email outreach, and participation in networking events. There will be a minimum requirement of 12 recruits per calendar year.
Collaborate with the regional leadership to prioritize agent retention initiatives, offering continuous support and coaching to sales agents in areas such as business tactics, expansion strategies, tool utilization, and program engagement.
Enhance the agent journey by furnishing invaluable guidance and insights during sales transactions, contributing to smoother processes and improved outcomes.
Support and encourage a productive, collaborative culture to bolster agent satisfaction and foster long-term retention within the organization.
Work closely with leadership to implement strategies aimed at increasing the adoption of BHHS tools and services while also bolstering support for our core service partners, thereby driving overall growth and success.
Qualifications
Equivalent combination of education and experience is considered.
- 3+ years of Real Estate sales experience.
- Valid Real Estate License in the applicable state required.
- Demonstrated proficiency with technology, the ability to navigate multiple systems/tools, and the willingness to adopt new technology.
- Experience in recruiting, training, coaching, and leading people preferred.
- Ability to effectively recruit sales agents.
- Strong interpersonal, written, and verbal communication skills.
Supervisory Responsibility
This position will not supervise employees.
Licenses and Certifications
There are no licenses or certifications needed for this position.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*
Travel
Limited travel to various worksites is required.
#LI-Hybrid
Benefits
At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You’ll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.
About Us
Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.9 million members and over $31 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.
Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country.
With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.
