PenFed is hiring a (Hybrid) Senior Manager, Decision Science at our Tysons, Virginia location. This role leads the NPV modeling function within the Decision Science department. The incumbent will manage a team of data scientists to develop, maintain, and enhance NPV models for consumer banking products, including Auto Loan, Personal Loan, Credit Card, and Deposit. This role is also responsible for building out Customer Life Time Value (CLTV) modeling to drive member profitability. Throughout the model lifecycle, the incumbent will partner with Finance, Product Strategy, Credit Risk, Pricing, and Second Line stakeholders to validate key assumptions, ensure NPV results are updated and reviewed in a timely manner, support strategic business decisions, and maintain rigorous monitoring and reporting of model performance.

PenFed is hiring a (Hybrid) Sr Manager, Money Movement Product Strategy at our Tysons, Virginia or Omaha, Nebraska location.  The primary purpose of this position is to have full end to end responsibilities, including P&L, for PenFed’s ATMs and assigned money movement products, including the day-to-day monitoring & servicing, vendor management and internal partner relationships that foster best in class solutions.  

PenFed is hiring a (Hybrid) Manager, Credit Risk and Policy Analytics at our Tysons, Virginia or Irving, Texas location.  The primary focus of this job is to manage credit analysis to drive sustainable growth in consumer credit policy and conduct credit risk monitoring to ensure policy performance. You will explore utilizing AI in your analysis and collaborate in building advanced valuation and risk detection models. You will conduct hands-on analysis and have people management opportunities. You have a direct influence on strategic goal setting for the broader Consumer Lending Policy and Analytics team and positively impact on PenFed’s credit product experience for millions of PenFed members.

PenFed is hiring a (Hybrid) Senior Manager, Consumer Lending at our San Antonio, Texas Service Center.  The primary purpose of this job is to manage a large team of Consumer Loan Underwriters, Processors, Consumer Refinance in the Consumer Lending department, ensuring high quality member service, through the establishment and implementation of appropriate policies and procedures as it pertains to Consumer Lending, including Credit Cards, Personal Loans, Direct Auto Loans, and Refinance Auto Loans   This involves pipeline and staff management to meet established service level agreements.

PenFed is hiring a Team Lead, Collateral Administration to work onsite at our Omaha, Nebraska Service Center.  This role is responsible for overseeing the end-to-end lien placement process for auto loans, ensuring compliance with regulatory requirements, enhancing operational efficiency, and driving a high level of customer satisfaction. This role will guide staff in analyzing complex titling and lien placement issues, monitoring collateral administrator job duties, and resolving member complaints.  This role will guide staff in analyzing vehicle title related activities, which includes but is not limited to reviewing policies, reconciliation processes, monitoring processors’ job duties, and resolving member complaints. The incumbent may perform the duties of the Manager, Collateral Administration, in the manager’s absence.

PenFed is hiring a Collateral Administrator to work onsite at our Omaha, Nebraska Service Center.  Administer and monitor collateral assets pledged by borrowers to secure loans ensuring accurate documentation, and maintenance of collateral records. Coordinate all operational activities relating to the timely and accurate processing of lien perfections acting as the primary liaison between members, internal stakeholders, and vendors. 

PenFed is hiring a (Hybrid) Delivery Manager, Member Rewards at our Tysons, Virginia location. The primary purpose of this position is to lead the strategy, delivery, and ongoing management of PenFed’s Member Rewards and Loyalty programs. This role is responsible for designing, implementing, and optimizing loyalty capabilities that drive member engagement, retention, and lifetime value, aligned with PenFed’s growth strategy.

The Member Rewards Manager will partner closely with Marketing, Product, Finance, Technology, and external vendors to deliver scalable, compliant, and measurable loyalty solutions, with a strong preference for experience leveraging Salesforce Loyalty Management or similar enterprise loyalty platforms.

PenFed is hiring a (Hybrid) AVP Credit Card Portfolio Management at our Tysons, Virginia; Eugene, Oregon; Omaha, Nebraska or San Antonio, Texas location.  The primary purpose of this role is to design and implement the cardholder lifecycle experience and engagement across all credit card products.  The position will drive growth and strategic innovation within PenFed’s cardholder experience by planning and executing effective balance and spend stimulation strategies.  The role will collaborate with Credit Policy and Risk teams, Marketing, Technology, Card Operations and Servicing, and other partners to ensure the member’s experience aligns with the overall product strategy. This position will maintain strong relationships across consumer bank product divisions to drive success of the high growth consumer business. Primary KPIs include overall portfolio balances, card spend volume, retention, and other engagement metrics.

PenFed is hiring a (Hybrid) AVP Credit Card Acquisitions at our Tysons, Virginia; Eugene, Oregon; Omaha, Nebraska or San Antonio, Texas location. The incumbent of this role will be accountable for driving new credit card acquisitions across all channels, including Direct Mail, Digital, Financial and Contact Centers, and Partnerships. The role owns the acquisition strategy and delivery against ambitious growth targets, ensuring disciplined economics and scalable execution. The role collaborates closely with Credit Policy, Marketing, BI/Analytics teams and other partners including underwriting, finance, channel leadership, and technology to optimize acquisition and targeting strategies, improve conversion and drive sustained portfolio growth. This position will maintain strong relationships across consumer bank products, Compliance, Legal, IT, Fraud, and Card Operations to drive success of the high growth consumer business. Primary KPIs include new card acquisitions, channel-level conversion rates, CPA, and overall acquisition economics.

PenFed is hiring a (Hybrid) Sr Director, Consumer Credit Card Strategy at our Tysons, Virginia location. The primary purpose of this role is to own the end-to-end development and implementation of credit strategy/policy and conduct credit risk monitoring & analytics for Credit Card and Deposits Overdraft products.

This position will contribute to setting up strategic goal / credit agenda and managing a team of managers & analysts. This position plays a critical role in enhancing credit risk strategy and management ecosystem to enable sustainable and resilient Credit Card business growth, including achieving business goal within risk appetite, optimizing targeting & acquisition credit strategy, mitigate credit abuse and portfolio risk, enhance lending program economics, and support member retention / engagement.

The incumbent will partner closely with Consumer Lending product team and other key stakeholders across Consumer Banking and Enterprise teams.

The ideal candidate will have a deep understanding of the inherent risk and performance drivers of Credit Card / Overdraft business as well as direct experience in developing credit policy/strategy. The candidate is expected to exhibit sound judgment in decision making and be an inclusive and collaborative partner.

PenFed is hiring a (Hybrid) Sr. Lifecycle Marketing Manager at our Omaha, Nebraska Service Center.  This role leads lifecycle strategy and program execution to increase member activation, deepen product engagement, and improve retention across PenFed’s consumer banking portfolio. The Sr. Lifestyle Marketing Manager works directly with product marketing leads to shape and optimize product-specific lifecycle journeys, partnering across Product, Analytics, and Channel teams to translate member insights into targeted, measurable campaigns that strengthen long-term loyalty.

PenFed is hiring a (Hybrid) Director, Enterprise Data Governance to lead second line of defense data governance and oversight activities at our Tysons, Virginia location.  This leader will report to the AVP of Enterprise Risk Management, responsible for enhancing and monitoring enterprise data governance policies and standards, ensuring data risk is effectively managed across the firm and collaborating closely with the Chief Data & Analytics Office and business units to improve PenFed’s data maturity. This individual will play a key role in performing independent review of first line risk and control assessment of PenFed’s data management activities. The position will support the Enterprise Risk Management Committee proceedings and create reports and recommendations for PenFed Board of Directors’ consumption, as well as all regulatory requests. 

PenFed is hiring a (Hybrid) Enterprise Data Steward at our Tysons, Virginia or San Antonio, Texas location. The primary purpose of this job is to drive adoption of PenFed’s Enterprise Data Governance procedures by working with Business Data Stewards. The position is part of the hub for the organization, with spokes into the various Business Units. This role will enable building Enterprise Business Glossary that is normalized and useful, help build common business data taxonomy, guide business data stewards in building the data quality monitoring projects, track and co-ordinate resolution of enterprise level data quality issues. The position will also help mature the data management program including management of the critical data asset and elements repository in alignment with the industry standard Financial Industry Business Data Model.

PenFed is hiring a (Hybrid) Sr Analyst, Mortgage QC Underwriting at our Omaha, Nebraska Service Center.  The primary purpose of this job is to perform quality control reviews for first trust conventional, VA, FHA and equity real estate loans. This role will evaluate the integrity and quality of the credit, compliance, and collateral aspects of the mortgage loan origination process through pre-funding and post-funding loan reviews designed to verify the accuracy and integrity of the information and loan documentation used to support the lending decision for conventional, VA, FHA, and Equity Line of Credit loans. It will validate adherence to PenFed’s policies and procedures and secondary marketing investor guidelines. This role requires expertise in evaluating property valuations, including all types of appraisals, AVMs and property condition inspections, with knowledge of Interagency guidelines and Appraisal Independence Requirements.

PenFed is hiring a (Hybrid) SVP Enterprise Risk Office at our Tysons, Virginia location. This role establishes PenFed Credit Union’s enterprise risk strategy and drives the design, implementation, integration and execution of the overarching Enterprise Risk Management framework and risk programs. This position plays a key role in championing a proactive risk-aware culture that balances robust risk governance with agile, resilient, and member-centric growth. Serving as a trusted risk advisor and strategic partner to the executive team and management and Board committees, this position oversees the Enterprise Risk Office to ensure independent, second-line effective challenge across Financial Risk (interest rate, liquidity, and capital), Capital Planning Stress Testing (CPST), Model Risk, Operational Risk, Data Governance, and emerging frontiers like AI. In addition, this leader manages second line engagement to ensure key business activities, technology transformation, and new strategic initiatives align with Board-approved risk appetites.