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PenFed is hiring a SalesForce Administrator - Collections & Servicing to work onsite at our San Antonio, Texas service center. The Salesforce Administrator Collections & Servicing will be part of a highly diverse team of business and tech-savvy individuals who support operational teams by improving, maintaining, and monitoring the software they use. This role involves ensuring stability, integrity, and efficiency of software applications across various environments that interact with our primary Salesforce platform. A day in the life of a Salesforce Administrator Collections & Servicing might include addressing inquiries from end users related to issues or questions about Salesforce, meeting with stakeholders to define requirements for an upcoming system enhancement, leading user acceptance testing for the next release, or demoing a new feature to end users. An admin will have a strong consumer collections and/or loan servicing background, a thorough understanding of Salesforce, and the collaborative skills necessary to partner with various internal and external teams to configure, monitor, troubleshoot and deliver meaningful change.

PenFed is hiring a Teller to work onsite at our Temple, Texas branch. The primary purpose of this job is to assist with members service needs in form of selling of products, completing teller transactions, accurate balancing and performing additional operational duties. This position can also assist in the training of other branch employees. This position will play a vital role in delivering Best in Class Member Experience. The incumbent will work directly with the Branch Service Representative (BSR) sales team utilizing sales techniques to uncover member needs while creating a positive member experience.

PenFed is hiring a Customer Service Representative at our San Antonio, Texas service center. The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance. This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the member s financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily. The incumbent must successfully complete the member service training program including on-the-job training and call monitoring. Starting rates will range from $19.00 and $22.00 per hour, depending on education and relevant work experience. The expected start date for this position is April 27th, 2026. Shift: Monday-Friday 10:30 am - 7:00 pm plus One Saturday per month 8:30am to 5pm

PenFed is hiring a Retail Banker to work onsite at our Cibolo, Texas branch. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.

PenFed is hiring a (Remote) Commercial Real Estate Sr. System Administrator associated with our Irving, Texas service center. The primary purpose of this job is to perform configurations, maintenance, and implement specific tasks on applications supporting PenFed Commercial Real Estate (CRE) applications. Responsibilities include, but are not limited to, systems analysis, solution design, standards-based implementation, systems/data integration support, system configuration, and technical support. As a Senior CRE System Administrator this role requires ability to interact with business and other IT stakeholders, assess vendor/application capabilities, recommend efficient solutions, be responsible for delivery, and release management. This position requires in-depth knowledge of Jack Henry eco system of products (including but not limited to LoanVantage, Synergy, Cognos, and Silverlake), knowledge of ARGUS, Costar, CRE origination workflows, and the job functions of all operational roles that participate in that workflow. Knowledge of RealInsight is a plus but not required. Additional functions of role include oversight of data integrity reporting, management of initiatives to improve CRE Technology landscape, participation in projects to provide support from a system functionality and efficiency perspective, and general system support and analysis. **This role can be located anywhere in the United States**The anticipated starting salary range for this role is $60,000 to $114,631This position is eligible for the organization s annual Balanced Scorecard bonus subject to board discretion and approval This position is also eligible for the opportunity for an annual Pay for Performance bonus

PenFed is hiring a (Hybrid) Senior Manager, PenFed Home Strategy at our San Antonio, Texas; Irving, Texas or Phoenix, Arizona location. The primary purpose of this position is to lead innovation, development, delivery, and continuous improvement across the PenFed Home Experience. This role will oversee the end-to-end experience strategy for a portfolio of home buying and home financing journeys. By combining the financial strength of PenFed Credit Union with the real estate expertise of PenFed Realty, we are reimagining the home buying experience to deliver unique, member-focused advantages grounded in our credit union values. As the architect of their designated experience, the Sr. Manager will collaborate closely with cross-functional partners, including Sales, Marketing, Operations, PenFed Realty, Data & Analytics, IT, Legal, Compliance, and external agencies, partners, and vendors to design and deliver seamless, technology-enabled solutions. This individual will be responsible for architecting experiences that remove friction and create a truly integrated, end-to-end homeownership journey. The ideal candidate is a strategic builder and cross-functional leader who thrives at the intersection of innovation, collaboration, and execution.