Home Lending Closer

PenFed is hiring a (Hybrid) Home Lending Closer at our Phoenix, Arizona location.  The primary purpose of the position is to provide excellent service to our members during closing and funding on a refinance or a purchase home loan. The incumbent provides detailed guidance and advice while using a sales driven mindset.  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Act as Title Company/Attorney’s Office main point of contact throughout the closing and funding process, by ensuring proactive guidance on the closing process, documents, and funding in a detailed and comprehensive manner.
• Review title and survey for exceptions, review and audit loan documentation to ensure all underwriting conditions have been met.
• Calculate closing figures, coordinate funding of the loan with the Accounting and Wire Departments and work to resolve any GL booking issues, may issue creditor checks.                                                                                   
• Review and approve final Closing Disclosure.
• Print and/or transmit closing documents via Encompass and US Mail/FedEx as necessary to the settlement office.    
• Audit closing documents and obtains any missing documents prior to the time of closing. 
• Answer all inquiries regarding closing issues and scheduling.        
• Maintain a working knowledge of VA and purchase loan closing documentation, required loan conditions, and post-closing follow up.                                                                    
• Maintain a working knowledge of federal, state, investor and internal policies and procedures with regard to closings.
• Maintain a working knowledge of both origination systems for equity loans and lines of credit.
• Provide support and guidance as needed to the 1st Mortgage Post Closing Clerks.   
• Prepare processing and legal files for shipment to the proper location for imaging and storage.
• Assist with maintaining PenFed’s compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by PenFed compliance program and all policies, procedures, rules and regulations.
• Identify, review and cure any QC loan issues that require borrower communication.
• As required, ensure proper re-disclosures are prepared and delivered to the member within regulatory guidelines based on identified change in circumstances.
• Based on the business needs, may assist in other areas as requested (these duties may fall under the scope of other job functions within Correspondent, first and 2nd mortgages).

Equivalent combination of education and experience is considered.

• Associate’s Degree in a related field preferred.
• Minimum of one (1) year of experience preferably in residential mortgage lending in 1st Trust Mortgage or Home Equity processing/closing is preferred.
• Bi-lingual, fluent in both English and Spanish is a plus.
• Encompass Experience preferred.
• Outstanding communication and problem-solving skills.
• Strong attention to detail and organization.
• Diligent and resourceful in finding solutions.
• Ability to perform quality work and adhere to timeliness standards established by management.
• Ability to manage a high-volume pipeline.
• Able to work independently and proactively, prioritizing workload and handle multiple tasks.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There are no additional certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call may be required.

#LI-Hybrid