Director, IT Digital Workplace Engineering
Job Overview
PenFed is hiring a (Hybrid) Director, IT Digital Workplace Engineering to our Tysons, Virginia location. The Director of IT Digital Workplace Engineering oversees the strategy, architecture, engineering standards and operational support for enterprise technology platforms. This role directs a high-performing engineering team and advances the adoption of Generative AI through Microsoft flagship solutions, including Copilot and Studio. The position evaluates, designs, and supports products and services that align with PenFed’s strategic goals, while partnering with IT, business, application, and security leaders to provide dependable services and a consistent employee technology experience.
Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.
- Lead the IT Employee Experience Technology in delivering collaboration and end-user platforms that support PenFed’s strategic objectives, including Active Directory, Office 365, Teams, SharePoint, AWS, and end-user computing devices.
- Implement AI-enabled workplace technologies, including Copilot and related studio capabilities.
- Serve as a key stakeholder in the Microsoft relationship, including contract coordination and vendor engagement.
- Plan and manage infrastructure services, including cloud, managed services, and IaaS, to meet organizational goals, customer needs, application requirements, and industry best practices.
- Deliver innovative technology solutions that create business value and improve the user experience.
- Lead implementation, communication, and adoption of modern workplace technologies and best practices.
- Maintain technology roadmaps that align platform investments, lifecycle planning, and service improvements with business priorities.
- Establish technology policies and standards while managing the technology refresh roadmap and schedule.
- Interact with all levels of internal and/or external leaders.
- Manage and mentor geographically dispersed IT teams by coaching employees to identify, prioritize, and resolve issues; providing regular mentoring to direct reports; and establishing long-term and short-term goals with measurable progress.
Qualifications
Equivalent combination of education and experience is considered.
- Bachelor’s degree in computer science, Information Systems, or related field (master’s preferred).
- Minimum of 12 years of experience in IT application management.
- Working knowledge of messaging infrastructure, Active Directory, Office 365, cloud services, SharePoint, and Windows Server OS.
- Experience with Windows, Linux, VMware, cloud platforms, storage, Active Directory, patching, backup, and recovery is preferred.
- Hands-on experience with cloud technologies, including AWS, Azure, private cloud, Infrastructure as a Service, Platform as a Service, and Software as a Service, is preferred.
- Experience using AI tools.
- Excellent written and oral communication skills, including experience presenting conceptual designs to executives and mid-level management.
- Equivalent combination of education and experience is considered.
Supervisory Responsibility
- Direct supervision of 4–8 IT professionals
- Matrix management of cross-functional remediation teams
- Oversight of third-party vendors and service providers
Licenses and Certifications
There are no licenses or certifications required for this role.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds. *
Travel
Ability to travel to various worksites and be on call may be required.
Pay Transparency
The anticipated starting salary range for this role is $121,800.00 - $268,137.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.
#LI-Hybrid
Benefits
At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You’ll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.
Our Purpose
Helping members achieve their dreams since 1935.
Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.
Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country.
With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at Careers@PenFed.org.
