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Campaign Manager, Credit Cards

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Job Overview

PenFed is hiring a (Hybrid) Campaign Manager, Credit Cards at our Omaha, Nebraska service center.  The primary purpose of this position is to manage and implement product marketing campaigns for various credit card products.  This position must be able to manage multiple deadlines for all elements of marketing campaigns and excel in working with cross-functional teams in a dynamic environment with minimal oversight.  

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.

  • Support Product Marketing Managers in execution of marketing campaigns for credit card products.
  • Responsible for operational execution of acquisition and engagement campaigns:  coordinate milestone dates, manage timelines, collaborate with vendors, agencies and internal stakeholders.
  • Assist in campaign proofing as well as QA of files and proofs.
  • Work with internal marketing team or approved agencies to update creative as well as proofread materials for accuracy; manage internal creative development in Asana.
  • Advise internal partners and vendors as to required disclosures on creative materials.
  • Maintain up-to-date disclosures for product pieces and promotional offers.
  • Provide campaign marketing updates to product, marketing and operational partners.
  • Ongoing review of processes and procedures to identify workflow improvements and efficiencies to improve speed to market
  • Assist in maintaining competitive analysis on consumer banking direct marketing pieces.
  • Track campaign expenses and evaluate opportunities for cost savings.
  • Organize campaign documentation and procedures in digital library for audits and archive.
  • Develop controls around campaign implementation processes as well as direct mail processes to prevent errors and update as needed.
  • Participate in new and ongoing consumer banking projects as needed.

Qualifications

Equivalent combination of education and experience is considered.

  • Bachelor’s degree in business, marketing or related field is preferred.

  • Minimum of five (5) years’ campaign management and marketing experience in the consumer banking industry; including but not limited to campaign development and implementation for multichannel campaigns.

  • Familiarity with consumer banking product regulatory requirements.

  • Ability to manage multiple deadlines in a fast-paced environment.

  • Self-starter that can work with minimal oversight.

  • Detail oriented and highly organized.

  • Excels at working in a cross-functional team, with an inclination to take initiative.

  • Excellent verbal and written communication skills with internal and external customers.

  • Experience in credit card is preferred.

  • Asana and Salesforce software familiarity is a plus.

  • MS Word Suite.

Supervisory Responsibility

This position will not supervise employees.

 

Licenses and Certifications

There are no additional certifications required.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.  Employees also currently have the option to work remotely at home.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

 

Travel

Ability to travel to various worksites and be on-call may be required.

 

#LI-Hybrid

Group photo of PenFed workers at an event.

Benefits

At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You’ll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.

About Us

Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.9 million members and over $31 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.

Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home.  The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country.

With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

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