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PenFed is hiring a Senior Manager, Branch Operations to work onsite at our Kingstowne, Virginia Financial Center. The primary purpose of this position is to plan, implement, and oversee the execution of the financial center strategy across a cluster of financial centers in the designated market. Key responsibilities include selecting, developing, motivating, and inspiring leaders and teammates (build/nurture the team); achieving sales, service, expense, and achieving profitability (grow the business); prioritizing Member support, satisfaction, and retention (take care of our Members); and establishing a culture of teamwork, camaraderie, and family (promote engagement & satisfaction). This includes working closely with individual financial center managers and assistant managers to establish a can-do attitude, grow passion and perseverance within their team, and promote a member-centric approach to every action undertaken. The leader must be a self-starter who thrives on delivering perfect member experiences, is unwavering in their adherence to established procedures, and believes to their core in the credit union mantra of people helping people. Additional responsibilities include championing community outreach, fostering teammate engagement, and developing a strong destination employer culture.
PenFed is hiring a (Hybrid) Engineer II, IT Service Delivery at our Tysons, Virginia location. The primary purpose of this position is to design, build, secure, deploy, and support enterprise Salesforce solutions with a strong emphasis on Agentforce, AI-enabled service experiences, automation, integration, and operational reliability. The role serves as a senior technical contributor for PenFed Salesforce applications, and ITSM capabilities, Agentforce digital assistants, and agentic workflows that improve employee and member service outcomes. The Engineer II applies deep Salesforce engineering expertise across Apex, Lightning Web Components, Flow, Service Cloud, Experience Cloud, Financial Services Cloud, integrations, data, and CI/CD, while also leading the design and governance of AI agents, prompt and action frameworks, knowledge grounding, observability, testing, and compliance controls. This position partners with business, architecture, InfoSec, compliance, operations, and vendor teams to deliver secure, auditable, production-ready solutions.
Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a (Remote) Part-Time Real Estate Referral Counselor. The primary purpose of this job is to serve as the critical link between real estate customers, various mortgage partners, and elite real estate agents. This role s mission is to manage a diverse pipeline of real estate leads from various sources, as well as handling a high volume of inbound and outbound calls. The incumbent will transform inquiries into successful real estate placements through active listening, product knowledge, and empathy.
Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring an AI Product Manager. This fully remote opportunity is open to candidates located anywhere in the United States. The AI Product Manager owns the design, delivery, and adoption of PFR IT's AI agent products, beginning with the AI Personal Assistant (AIPA) program and expanding to the broader AI portfolio as it matures. This is a hands-on product role: the incumbent defines the problem, builds working prototypes, and ships production agents on the Gemini Enterprise Agent Platform alongside AI developers rather than handing specifications across a wall. The position is accountable for agent quality in production, including the evaluation sets that define acceptable performance, the automated pipeline that tests and releases changes, the escalation paths for when an agent is wrong, the consumption cost of the agents in service, and the measurable adoption of these tools by agents, sales managers, and administrative staff across the brokerage.
Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Branch Manager to work onsite at our Fairfax, Virginia office. The purpose of this job is to ensure continual branch growth through the implementation of unique marketing and business development strategies as well as build the foundation for strong business relationships through the recruitment, training and oversight of independent contractor real estate agents and staff. This position will oversee the continued success of the branch by ensuring compliance with regulations, management of branch office real estate transactions & escrow responsibilities.
PenFed is hiring a (Hybrid) Risk Analyst, Enterprise Risk Management & Internal Controls at our Tysons, Virginia location. The primary purpose of this job is to support PenFed s Enterprise Risk Management (ERM) function in supporting the maintenance and execution of the ERM framework.
PenFed is hiring a (Hybrid) Sr Manager Personal Loan Strategy at our Tysons, Virginia location. We are seeking a Senior Manager of Personal Loan Strategy to drive the growth, expansion, and strategic planning of our Personal Loan business. This role will be responsible for developing and executing strategies to expand market presence, optimize portfolio performance, and identify new opportunities for growth. The ideal candidate will have deep expertise in consumer lending, a strong analytical mindset, and experience leading strategic initiatives in a fast-paced environment.
PenFed is hiring a (Hybrid) Director, Information Security Governance, Risk, and Compliance (GRC) at our Tysons, Virginia location. The primary purpose of this role is to operationalize and execute the enterprise Information Security Governance, Risk, and Compliance (GRC) strategy established by the VP, Information Security Risk and Governance. The Director translates strategic direction into priorities, work plans, team guidance, and hands-on risk and compliance activities to ensure high-quality, timely outcomes. This role serves as the primary Information Security point of contact for NCUA examinations and audits; coordinates work across Information Security, Technology, Enterprise Risk, Internal Audit, Legal, and business teams; and is accountable for the quality and timely completion of Document Request List (DRL) responses, findings, exceptions, risk assessments, control activities, and remediation commitments. The Director balances leadership with direct operational involvement to strengthen the organization s security posture and enable consistent, risk-based decision-making.
PenFed is hiring a Retail Banker to work onsite at our Kingstowne Financial Center located in Alexandria, Virginia. The primary purpose of this job is to extend member relationships by offering appropriate financial solutions and services to meet our members needs. The incumbent will also train to conduct cash transactions and will be asked to process transactions both accurately and efficiently as needed.
PenFed is hiring a (Hybrid) Senior Accountant at our Tysons, Virginia location. The primary purpose of this job is to apply comprehensive knowledge of accounting principles, concepts, practices, and standards in performing complex duties related to preparing and analyzing financial information to record transactions, prepare reports, and review and verify accuracy. This position will also work with consultants, auditors, and others to analyze and provide information on operational, reporting, or system impact related to policy changes and new products; contribute to special projects; and may train staff.
PenFed is hiring a (Hybrid) VP, Intelligent Banking Platform at our Tysons, Virginia location. The primary purpose of this position is to own the architecture, engineering, and continuous delivery of PenFed s first-party member digital banking platform, serving approximately three million members across web and native mobile. The credit union builds and operates its own member experience and orchestration layers rather than relying solely on a packaged digital banking front end. The platform is supported by enterprise CRM, data, AI, analytics, and integration capabilities, and connects to the credit union's core banking and product systems of record. This role is accountable for the member-facing platform layers and their integrations; operational ownership of the underlying systems of record resides with designated enterprise technology and business owners, and the credit union retains institutional responsibility for the oversight of all third-party and vendor-provided services. This role owns the platform and architecture behind a member experience aims to be predictive, insightful, and anticipatory conversational and agent-enabled where those modalities genuinely serve the member, and deliberately not where they do not. The incumbent is accountable for the capability model, information model, and integration contracts that govern how that platform evolves, and for the engineering organization that builds and operates it, working in alignment with enterprise technology, security, data, risk, and compliance standards.
PenFed is hiring a (Hybrid) Sr Manager Decision Management at our Tysons, Virginia location. The primary purpose of this job is to manage both an internal team and external resources managing PenFed s Decision Management rules, architecture and design, with a focus on speed of change, and reusability, reliability and transparency of rules and design. This is a highly technical role, and the incumbent will demonstrate expert level rules development and a high competence in design development. This position will collaborate closely with the Consumer Banking Technology Office, Enterprise Data, and Lending Policy and Analytics in managing development and maintenance of Consumer Banking rules in alignment with the credit policy, collections policy and other areas of decisioning, oversee credit data inputs from vendors, and support the decisioning environment.
PenFed is hiring a (Hybrid) Director, Compensation at our Tysons, Virginia location. The primary purpose of this role is to lead PenFed s compensation function, including the design, development, implementation, and administration of compensation programs and job architecture. This position oversees job evaluation, job families, career levels, salary structures, and market analysis to support organizational design, internal equity, regulatory compliance, and the attraction, retention, and motivation of a highly skilled workforce.
PenFed is hiring a (Hybrid) Director, Dealer Partner Product Strategy at our Tysons, Virginia or Irving, Texas Service Center location. The Director of Dealer Partner Product Strategy is a senior leadership role within the Consumer Lending Division, responsible for setting the strategic direction, driving financial performance, and advancing the growth of PenFed s Auto Dealer Lending portfolio. This position owns the go-to-market strategy for all dealer-based auto lending channels and is accountable for delivering profitable growth, maintaining portfolio health, and enhancing the member experience across the full lending lifecycle. As the business owner for Auto Dealer Lending, the Director partners closely with Technology, Operations, Risk, Finance, and Marketing to develop and execute strategies that balance growth, risk, and service excellence. This role also serves as the primary liaison to executive leadership, representing the Auto Lending business in strategic forums and cross-functional initiatives. The ideal candidate brings strong analytical rigor, product and financial acumen, leadership capability, and enterprise influence.
PenFed is hiring a (Hybrid) Operations Change Delivery Lead at our Tysons, Virginia; Omaha, Nebraska; Eugene, Oregon or San Antonio, Texas location. The Change Delivery Lead role serves as a key enabler of successful project outcomes within Operations, bridging business strategy and technology execution from planning through adoption and benefits realization. Operating as a trusted partner to business owners and IT managers alike, this role brings structure, visibility, and clarity to complex, cross-functional initiatives in a fast-paced financial services environment. The Change Delivery Lead coordinates delivery activities between business units and technology teams, ensuring that both the technical and human sides of change are managed with equal rigor. This role does not manage people, it manages outcomes, relationships, and risk, serving as the connective tissue that keeps projects on track and stakeholders aligned.
PenFed is hiring a (Hybrid) Expense Analyst, FP&A at our Tysons, Virginia location. The Expense Analyst will act as an advisor to management across PenFed, providing guidance and influence to align departmental spending with PenFed s strategic goals. This role requires partnering with management to provide high-impact analysis that translates expense trends into executive-level narratives that drive bottom-line improvements, enhancing the value we provide our members. The Expense Analyst is a self-starter who is not only analytically strong but a confident communicator capable of transforming complex data into actionable business insights for senior leadership.
PenFed is hiring a (Hybrid) Principal Data Scientist at our Tysons, Virginia location. The primary purpose of this job is to lead the development of the next generation Credit Card origination model and the account management behavior score model. The incumbent will lead modeling innovation, and coordinate with business partners to align modeling solutions with organizational objectives.
PenFed is hiring a (Hybrid) Learning Experience Partner at our Tysons, Virginia location. The primary purpose of this role is to design and develop engaging, highly impactful learning solutions that align with adult learning principles and instructional design methodologies. This individual collaborates effectively with stakeholders and subject matter experts to assess training needs, translate complex information into clear and concise learning objectives, and design effective learning assets. This role also requires strong project management and communication skills to support learning initiatives.
PenFed is hiring a (Hybrid) Staff Accountant, Consumer Accounting at our Tysons, Virginia location. The purpose of this role is to compile, consolidate, and analyze accounting and finance information for production of financial reports and statements under limited supervision. This position is responsible for ensuring that documentation and process flows are complete, current, and accessible. Additionally, this role will perform research and analyses requested by management.
PenFed is hiring a (Hybrid) Sr Director, Consumer Digital Originations Platforms at our Tysons, Virginia location. The primary purpose of this position is to lead the execution, delivery, and continuous improvement of digital origination and decisioning platforms across Consumer Banking. This role drives the development, configuration, and operation of platforms supporting consumer lending and deposit products, ensuring scalable, high-performing, and resilient systems. The position partners closely with Product, Risk, Operations, Technology, and external vendors to translate business requirements into effective platform capabilities, maintain high delivery quality, and enable efficient, data-driven decisioning across the end-to-end origination lifecycle.
PenFed is hiring a (Hybrid) Observability Engineer II at our Tysons, Virginia location. The primary purpose of this job is to lead the design, implementation, and ongoing support of enterprise observability and monitoring capabilities. This role is primarily focused on observability, leveraging Dynatrace and LogicMonitor to provide deep visibility into application performance, infrastructure health, and critical business services. This role also supports DevOps and platform enablement efforts by integrating observability into CI/CD pipelines, release processes, and operational workflows.
PenFed is hiring a VP, Deposit Products to work onsite at our Tysons, Virginia location. This role is responsible for leading and managing PenFed s deposit products, services, and growth strategies. This role oversees the development, implementation, and optimization of deposit-related offerings, including checking, savings, money market, and certificate of deposit accounts, ensuring they align with PenFed s strategic goals, member needs, and industry trends. The incumbent works closely with marketing, product development, technology, vendors and member services teams to design and promote competitive, member-focused solutions, while also ensuring regulatory compliance and risk management. Additionally, this role involves analyzing market data, monitoring competitor offerings, and assisting with implementing digital first strategies to enhance member acquisition and retention while reducing related operating expenses. The incumbent is expected to drive both growth and profitability in the deposit portfolio, using innovative approaches to increase deposit balances while fostering a high-performance, member-centric culture within the department. This position will place an emphasis on coordinating balance sheet planning, product pricing, marketing strategy, new product/feature development, performance assessment and financial analysis. This role will also be responsible for analyzing technology and trends which could improve the digital acquisition and self-service experiences for PenFed s deposit members. This position will work collaboratively with Marketing, Finance, Risk Management, Legal, Information Technology, Operations and Services groups to deliver an industry leading experience that meets members needs and drives profitability via risk mitigation and digital experience improvements.
PenFed is hiring a (Hybrid) Senior FP&A, Home Lending & CRE Manager at our Tysons, Virginia location. The Senior FP&A Home Lending & CRE Manager plays a key role in PenFed s Financial Planning & Analysis (FP&A) Team providing strategic financial leadership and decision support to the Home Lending/Commercial business as well as PenFed executive team. This role requires a strategic consulting mindset and the ability to lead complex analyses, develop and evaluate business cases, and guide high-impact initiatives across the company. The incumbent partners closely with business leaders to own the outcomes of core FP&A processes, including forecasting, budgeting, expense management, and long-range planning. Operating as a trusted advisor to senior business leaders, the Senior Manager translates strategy into financial outcomes, ensures analytical rigor across planning activities, and enhances the quality, clarity, and impact of financial insights delivered to executives.
PenFed is hiring a (Hybrid) Sr Data Science Manager, NPV Modeling at our Tysons, Virginia location. This role leads the NPV modeling function within the Decision Science department. The incumbent will manage a team of data scientists to develop, maintain, and enhance NPV models for consumer banking products, including Auto Loan, Personal Loan, Credit Card, and Deposit. This role is also responsible for building out Customer Life Time Value (CLTV) modeling to drive member profitability. Throughout the model lifecycle, the incumbent will partner with Finance, Product Strategy, Credit Risk, Pricing, and Second Line stakeholders to validate key assumptions, ensure NPV results are updated and reviewed in a timely manner, support strategic business decisions, and maintain rigorous monitoring and reporting of model performance.
PenFed is hiring a (Hybrid) Sr Manager, Consumer Lending Policy & Analytics at our Tysons, Virginia location. The primary purpose of this job is to own end-to-end development and implementation of credit policy in Consumer Lending products space and conduct credit risk monitoring and analytics. You will explore utilizing AI in your analysis and collaborate in building advanced valuation and risk detection models. You will manage analysts and managers to achieve team s strategic goals and contribute to setting up strategic goals and agenda for Consumer Lending Policy and Analytics team.
PenFed is hiring a (Hybrid) Manager, Data Science at our Tysons, Virginia location. The primary purpose of this job is to oversee the development of the credit card underwriting model and the account management behavior score model. The incumbent will manage a small team of data scientists, ensure quality of deliverables, and coordinate with business partners to align modeling solutions with organizational objectives.
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