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PenFed is hiring a Customer Service Representative to work onsite at our Eugene, Oregon service center. The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance. This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the member s financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily. The incumbent must successfully complete the member service training program including on-the-job training and call monitoring. Starting rates will range from $19.00 and $22.00 per hour, depending on education and relevant work experience.

PenFed is hiring a (Hybrid) Director, Operations Change Delivery at our Eugene, Oregon; Omaha, Nebraska; San Antonio, Texas or Tysons, Virginia location. The Director Operations Change Delivery is responsible for the successful execution of a diverse change portfolio of programs and projects supporting organizational strategies at a group operations level. Build and lead the critical relationships with project executives across the organization and directly lead all aspects of work produced and delivered by their project teams. Provide regular, significant feedback on the performance of resource/staff assignments on their projects and programs.