Sr Manager Personal Loan Strategy
Job Overview
PenFed is hiring a (Hybrid) Sr Manager Personal Loan Strategy at our Tysons, Virginia location. We are seeking a Senior Manager of Personal Loan Strategy to drive the growth, expansion, and strategic planning of our Personal Loan business. This role will be responsible for developing and executing strategies to expand market presence, optimize portfolio performance, and identify new opportunities for growth. The ideal candidate will have deep expertise in consumer lending, a strong analytical mindset, and experience leading strategic initiatives in a fast-paced environment.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
Strategic Planning & Market Expansion:
- Develop and implement growth strategies to expand the personal loan business across new customer segments, geographies, and distribution channels.
- Conduct market analysis, competitive intelligence, and industry research to identify trends and opportunities for expansion.
- Evaluate new product offerings, pricing models, and partnerships to enhance the portfolio’s reach and profitability.
- Drive strategic initiatives to enhance customer acquisition, engagement, and retention.
Business Growth & Performance Optimization:
- Define and track key KPIs, ensuring alignment with business objectives and financial targets.
- Partner with credit risk, marketing, product, and operations teams to optimize the customer journey and improve conversion rates.
- Leverage data analytics and insights to refine strategies, improve underwriting efficiency, and enhance portfolio profitability.
- Identify opportunities for cross-sell, up-sell, and customer lifetime value expansion.
Execution & Stakeholder Management:
- Lead cross-functional initiatives, collaborating with finance, operations, risk, and technology teams to drive execution.
- Present insights and strategic recommendations to senior leadership to influence decision-making.
- Work with external partners, including fintech firms, financial institutions, and distribution partners, to drive growth and innovation.
Qualifications
Equivalent combination of education and experience is considered.
- Bachelor’s Degree in related field required, Master’s Degree preferred.
- Minimum of ten (10) years of experience in strategy, business planning, or product management within personal loans, consumer lending, or financial services.
- Minimum of two (2) years’ direct management experience.
- Strong strategic thinking and analytical skills with a proven track record in driving growth and expansion.
- Deep understanding of credit risk, lending economics, customer acquisition, and retention strategies.
- Experience with market research, data analytics, and competitive intelligence.
- Strong leadership and project management skills with the ability to execute complex initiatives.
- Excellent communication and stakeholder management abilities.
- Proficiency in Excel, SQL, Tableau, or other analytics tools is a plus.
- Experience with A.I. tools preferred.
Supervisory Responsibility
This position will supervise employees.
Licenses and Certifications
- Agile Product Manager or Product Owner certification a plus.
- Project Management Professional (PMP) certification a plus.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*
Travel
Ability to travel to various worksites and be on-call is required.
Pay Transparency
The anticipated starting salary range for this role is $84,700.00 - $179,728.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.
#LI-Hybrid
About Us
Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country.
With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at careers@penfed.org.